Summary
Overview
Work History
Education
Skills
Computer Enthusiast
Additional Information
Languages
Timeline
Generic

Ivan Lopez

Pacoima,CA

Summary

Committed and hardworking [Job Title] with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Punctual and honest [Job Title] with solid background in [Type] environments. Satisfies customers with exceptional service. Uses slow periods effectively to stay on top of daily chores while pursuing opportunities to help team improve service and reduce waste. Outgoing Front End Cashier bringing [Number] years of experience in [Job Title] roles. Excellent math skills. Quickly calculates and processes transactions. Strong product knowledge and understanding of target customers. Talented at packaging and transporting merchandise, minimizing product loss and enhancing customer service.

Overview

1
1
year of professional experience

Work History

Cashier/U.C Clerk/Front End Supervisor

Food4less
Pacoima, United States
01.2022 - Current
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.
  • Answered questions about store policies and addressed customer concerns.
  • Collected and authorized payments of guests.
  • Worked closely with shift manager to solve problems and handle customer concerns.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
  • Reconciled cash drawer at start and end of each shift, accounting for errors and resolving discrepancies.
  • Maintained cash drawer of $[Amount] or more per shift.
  • Checked identification for proof-of-age for alcohol and tobacco sales.
  • Greeted over [Number] patients per day.
  • Used POS system to enter orders, process payments and issue receipts.
  • Conducted inventory counts by adding each item in stock and documenting in [System].
  • Learned [Job title] and [Job title] positions and provided backup at key times.
  • Demonstrated product features, answered questions, and redirected objections to highlight positive aspects.
  • Reviewed weekly sales ads and monitored price changes.
  • Performed cash, card and check transactions to complete customer purchases.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Greeted customers and responded to requests for information.
  • Processed credit card, EBT, and gift certificate payments with electronic computer system.

Diary/POS

Food4Less
Pacoima, United States
01.2022 - Current
  • Prepared admissions charts and scanned records.
  • Answered unit calls and took messages for healthcare staff to maximize team productivity.
  • Answered multi-line telephone system, provided information and directed calls.
  • Documented updates to patient information in medical charts while maintaining HIPAA compliance protecting confidentiality of records.
  • Interacted with customers by phone, email or in-person to provide information.
  • Monitored and communicated patient dietary plans to carry out physician orders and prevent errors.
  • Completed daily charge reconciliation to keep billing current and accurate.
  • Inputted data such as file numbers, new or updated information or document information codes into computer systems to support document and information retrieval.
  • Processed correspondence, conducted post office pick-ups, and distributed mail to appropriate parties.
  • Followed up with staff and customers by phone and email regarding missing or needed information and compiled retrieved information into files.
  • Created reports, correspondence and spreadsheets with Microsoft Office programs.

Education

Associate of Business Administration -

UEI College - Encino CA, US
5445 Balboa Blvd, Encino, CA 91316

High School Diploma -

Learn4Life
14355 Roscoe Blvd, Panorama City, CA 91402
06.2019

Skills

  • Customer Complaint Resolution
  • POS Inventory System Operation
  • Bagging Assistance
  • Credits and Refunds
  • Feedback Acceptance
  • Customer Relations
  • Shipment Procedures
  • Customer Transactions
  • Restocking Processes
  • Cash Counting
  • Till Counting
  • Financial Accounting
  • Front-End Support
  • Technical Services
  • Efficient Service
  • Electronic Wire Transfer
  • Effective Customer Communication
  • Account Invoicing
  • Check Cashing
  • Special Requests
  • Billing and Payment Processing
  • Financial Controls
  • Valid Driver's License
  • Apple IOS
  • IT Security Management
  • Computer Networking
  • Installation and Repair
  • Hardware and Software Configuration

Computer Enthusiast

A computer Enthusiast from a very young age, when it comes to technology i try to be up to date to the most efficient way to work faster. Computer nerd using the internet to find all kinds of answers within work to find the best way.

Additional Information

Fast learner, Very determined to get the job the done, a little of bit of guidance and i am set to do exactly what i was shown or told. Using a computer from home will make work ethic to the best limit.

Languages

English
Full Professional
Spanish
Professional Working

Timeline

Cashier/U.C Clerk/Front End Supervisor

Food4less
01.2022 - Current

Diary/POS

Food4Less
01.2022 - Current

Associate of Business Administration -

UEI College - Encino CA, US

High School Diploma -

Learn4Life

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Ivan Lopez