Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Ivan Many

Washington ,NJ

Summary

Dynamic professional with extensive experience as a Bistro Department Assistant Manager at ShopRite Village, excelling in inventory management and employee training. Proven ability to enhance customer service through effective communication and problem-solving skills, ensuring compliance with food safety standards while fostering a collaborative team environment.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Bistro Department Assistant Manager / Chef

ShopRite Village and Insera Supermarkets
Washington, New Jersey
03.2023 - Current
  • Oversaw inventory management and ordered ingredients to replenish freezers, fridges, and pantry.
  • Circulated within assigned areas to assess customer needs and prioritize tasks during peak hours.
  • Ensured food preparation, production, and presentation adhered to quality standards.
  • Trained new employees on restaurant policies and customer service expectations.
  • Delegated tasks to staff while setting priorities and goals for timely execution.
  • Distributed food to service staff for efficient delivery to customers.
  • Inspected dining and serving areas for cleanliness and proper setup as per standards.
  • Collaborated with team members to provide high-quality service and foster a positive work environment.

Store Owner

Torino Pizza
Rochelle Park, New Jersey
02.2014 - 04.2020
  • Tracked employee performance and provided regular feedback to uphold quality standards.
  • Assisted with purchasing decisions based on customer demand and market trends.
  • Organized staff schedules to maximize store efficiency.
  • Managed inventory levels, performing restocking as needed.
  • Provided training on product knowledge and customer service techniques.
  • Negotiated vendor contracts to secure optimal pricing for products.
  • Maintained accurate records of sales, profits, and losses within the store.
  • Ensured compliance with state and local business operation laws.

HVAC-R Service Technician

EZ TEMP
Hackensack, New Jersey
05.2009 - 10.2013
  • Identified and resolved potential HVAC-R system issues proactively to prevent major failures.
  • Installed HVAC-R systems in residential and commercial settings per manufacturer specifications.
  • Maintained detailed records of service calls, including work performed and materials utilized.
  • Diagnosed HVAC-R system faults to determine necessary repairs or replacements.
  • Executed preventative maintenance tasks such as cleaning and adjusting HVAC-R components.
  • Responded swiftly to emergency service calls for broken-down HVAC-R equipment.
  • Tested heating and cooling system components using specialized tools for optimal performance.
  • Provided customers with usage instructions and care guidelines post-repair or installation.

Education

Some College (No Degree) -

Bergen Tech
Hackensack, NJ

Skills

  • Multitasking abilities
  • Effective communication
  • Problem solving
  • Workflow management
  • Analytical skills
  • Customer service and support
  • HVAC troubleshooting
  • Inventory management
  • Task delegation
  • Employee training and development
  • Food safety standards
  • Attention to detail

Certification

  • Universal 610 HVAC Certification
  • 410A Certified

Timeline

Bistro Department Assistant Manager / Chef

ShopRite Village and Insera Supermarkets
03.2023 - Current

Store Owner

Torino Pizza
02.2014 - 04.2020

HVAC-R Service Technician

EZ TEMP
05.2009 - 10.2013

Some College (No Degree) -

Bergen Tech

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