Ivan Rene Martinez Ballesteros
Bogota, Col - Calle 151 B Bis # 115-63,FL
Summary
Experienced with developing comprehensive training programs that meet organizational goals. Utilizes strong leadership skills to drive team performance and development. Track record of implementing innovative training solutions that enhance employee engagement and productivity.
Team-oriented self-starter bringing 5 years in training, staff development, management and human resources. Exceptional communication, analytical and organizational skills.
Confident training leader with demonstrated planning, organizational, and leadership abilities focused on HR . Highly effective at educating people at all different skill levels. Seek similar role with Cruise Industry company.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level HR Manager position or Training Manager . Ready to help team achieve company goals.
Overview
12
12
years of professional experience
Work History
Training and Development Manager
Norwegian Cruise Line
07.2018 - Current
- Promoted a culture of continuous improvement, implementing best practices in adult education methodologies across the organization.
- Managed budgets and resources effectively, ensuring timely completion of all assigned projects within allocated constraints.
- Achieved greater efficiency in the delivery of training programs by leveraging technology and digital tools for content creation, learning management, and reporting.
- Spearheaded e-learning initiatives as part of blended learning solutions, increasing accessibility of training resources for remote workers or those with scheduling constraints.
- Reduced company-wide skills gaps through effective workforce planning and targeted employee development initiatives.
- Established a positive learning environment by fostering open communication and encouraging feedback from all participants.
- Optimized departmental performance with thorough needs assessments, aligning training programs to business objectives.
Language Coordinator
American School Way
01.2016 - 06.2018
- Partnered with community organizations to promote bilingualism through events such as World Language Day celebrations or guest speaker series.
- Collaborated with administrators to determine course objectives.
- Effectively implemented best training practices and adult learning principles in planning and creation of instructional materials.
- Developed workforce training programs to improve organizational efficiency.
- Developed assessments and user polls to evaluate course effectiveness, altering content and delivery to achieve student learning goals.
- Planned and monitored implementation of technology-based learning programs.
- Conducted regular audits of language department budgets to ensure responsible allocation of funds toward essential initiatives.
English as a Second Language Teacher
SMART Academy
03.2015 - 06.2016
- Designed interactive lessons to engage all learning styles and promote active participation.
- Developed and taught ESL curriculum to improve students' conversational abilities.
- Collaborated with teachers and department heads to meet quarterly and yearly educational goals.
- Enhanced students'' language proficiency by utilizing diverse teaching methods and materials.
- Established strong rapport with students, parents, and fellow educators, fostering positive relationships within the school community.
Gift Shop Cashier
Disney's Hollywood Studios
07.2012 - 01.2013
- Provided exceptional customer service through active listening and empathetic communication, addressing concerns effectively while maintaining a positive demeanor.
- Managed daily cash reconciliation tasks, ensuring accurate accounting of all transactions and preventing monetary losses.
- Ensured seamless communication between front-end staff members by actively participating in team meetings and contributing valuable feedback regarding improvements for store operations.
- Contributed to increased sales by effectively upselling and promoting store merchandise and special offers.
Education
Bachelor's in Foreign Languages Eng, Frch And Spa - Art Education
Universidad De La Salle
Bogota, Colombia03-2016
High School Diploma -
Colegio Compartir
Bogota, Colombia 12-2008
Skills
- E-learning strategies
- Training delivery
- Technical training
- Onboarding programs
- Career development
- Blended learning
- Learning management systems
- Written and oral communication
- New hire on-boarding
- Public speaking
- Leadership training
- Training facilitation
Accomplishments
- Management Training Program Certificate, Norwegian Cruise Line 2022
- Responsible Alcohol Server Professional Trainer, yearly certified by TIPS360 since 2021
- Advanced Excel for HR Professionals 2022
- English Proficiency test (MET) English Michigan Test C1 2022
- Disney Interships & Programs Disney University - Orlando, Fl 2012-2013- Certificate of Completion International Program
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
French
Limited Working
Timeline
Training and Development Manager
Norwegian Cruise Line
07.2018 - Current
Language Coordinator
American School Way
01.2016 - 06.2018
English as a Second Language Teacher
SMART Academy
03.2015 - 06.2016
Gift Shop Cashier
Disney's Hollywood Studios
07.2012 - 01.2013
Bachelor's in Foreign Languages Eng, Frch And Spa - Art Education
Universidad De La Salle
High School Diploma -
Colegio Compartir
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