Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ivan Medina

Ivan Medina

Beaumont,CA

Summary

Results-driven Assistant Retail Manager with strong background in managing retail operations and providing excellent customer service. Proven track record of success in increasing sales, managing inventory and achieving financial goals. Smart with keen eye for data to identify areas for improvement.

Overview

10
10
years of professional experience

Work History

Assistant Retail Store Manager

7 For All Mankind
07.2022 - Current
  • Monitored employee compliance with health and safety regulations, proactively correcting issues.
  • Managed inventory control processes to restore back stock, control costs, and maintain sales floor levels to meet customer needs.
  • Assisted in recruiting, hiring and training of team members.
  • Optimized store displays and appearance via strategic merchandising.
  • Implemented strategies focused on increasing store sales and customer satisfaction.

Assistant Store Manager

Coach
10.2021 - 07.2022
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Improved store operations by establishing clear communication channels between team members and implementing efficient scheduling practices.
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.

Assistant Retail Manager

Theory LLC
01.2019 - 10.2021
  • Helped develop and consistently enforced top-notch customer service standards across departments.
  • Contributed to the development of store policies and procedures, ensuring consistency in operations and a high level of customer service across the board.
  • Managed daily store operations, maintaining a clean, organized, and efficient working space for staff and customers alike.
  • Established clear goals for each team member, motivating them towards achieving success both individually and as a whole unit.

Assistant Retail Manager

Forever 21
03.2016 - 01.2019
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Recruited hired, and trained new employees ensuring they were well-equipped to provide exceptional customer service from day one.
  • Maximized sales by developing creative merchandising displays that showcased products effectively.
  • Conducted regular performance evaluations for staff members, identifying areas for improvement or recognition as necessary.

Stock Supervisor

Under Armour
04.2014 - 03.2016
  • Contributed to leadership team for implementing company policies and procedures.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Assisted with inventory receiving process, inspecting incoming deliveries for accuracy, quality control issues, or signs of tampering before entering them into the system.

Education

High School Diploma -

Eisenhower Senior High School
Rialto, CA

Computer And Information Sciences

Crafton Hills College
Yucaipa, CA

Skills

  • Sales Tracking
  • Operations Management
  • Delegating Work
  • Financial Management
  • Loss prevention strategies
  • Customer Relations
  • Staff training/development

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Assistant Retail Store Manager

7 For All Mankind
07.2022 - Current

Assistant Store Manager

Coach
10.2021 - 07.2022

Assistant Retail Manager

Theory LLC
01.2019 - 10.2021

Assistant Retail Manager

Forever 21
03.2016 - 01.2019

Stock Supervisor

Under Armour
04.2014 - 03.2016

High School Diploma -

Eisenhower Senior High School

Computer And Information Sciences

Crafton Hills College

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Ivan Medina