Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ivan Medina

Tucson,Arizona

Summary

Highly organized professional with a proven track record of overseeing and leading teams to achieve sales goals and maintain high customer service standards. Skilled in handling customer complaints and resolving issues to ensure customer satisfaction. Committed to developing and maintaining a positive work environment, fostering collaboration between staff and management. Proactive professional with 3 years of experience, demonstrating expertise in customer-driven management, entrepreneurial leadership, and long-range planning.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Grill Cook

Baggins Gourmet
11.2023 - Current
  • Managed grill station during busy periods, effectively handling multiple orders simultaneously while maintaining quality standards.
  • Maintained clean, organized grill stations for hygienic, orderly food preparation.
  • Regularly washed and rotated dishes to back room to ensure cleanliness
  • Helped with Front of House and attended to guests in lobby and register
  • Efficiently managed time by prioritizing tasks according to importance and urgency.

Shift Lead

Cold Stone Creamery
08.2022 - 03.2023
  • Financial Responsibilities (Counting Register, Safe and placing deposit) Serving Customers/Customer Service
  • Work Station Maintenance, Daily Cleaning Duties, Restocking, Ordering Materials when necessary

Team Member

Chik-Fil-A
04.2020 - 01.2021
  • Communicated effectively with Enthusiasm to customers, supervisors, and team members
  • Performed opening and closing duties, including store cleaning and restocking
  • Arrived on time for shifts and covered coworkers shifts when able
  • Cleaned and maintained dining room and attended to guests when necessary

Education

Associate Of Fine Arts - Music Performance

Pima Community College
Tucson, AZ

Skills

  • Staff Development Client Service
  • Team Leadership Shift Checklists Shift Scheduling
  • Attentiveness to guests and dedicated to job at hand
  • Social butterfly and meshes well with others
  • Memory retention
  • Safe Food Handling
  • Service prioritization

Certification

Driving License LANGUAGES . English Native Spanish Advanced Cienega High School

Languages

English
Native or Bilingual
Spanish
Professional Working

Timeline

Grill Cook

Baggins Gourmet
11.2023 - Current

Shift Lead

Cold Stone Creamery
08.2022 - 03.2023

Team Member

Chik-Fil-A
04.2020 - 01.2021

Associate Of Fine Arts - Music Performance

Pima Community College

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Ivan Medina