Proven expert in facilities maintenance and customer service, I significantly enhanced cleanliness and efficiency at Goleta Valley Cottage Hospital. Leveraging skills in chemical handling and fostering respectful work environments, I achieved notable improvements in sanitation and staff collaboration. My stewardship at The Ritz-Carlton Bacara optimized kitchen operations, contributing to higher guest satisfaction and operational sustainability.
Overview
23
23
years of professional experience
Work History
Janitor
Goleta Valley Cottage Hospital
01.2021 - 09.2024
Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
Improved facility cleanliness by performing daily maintenance tasks, such as sweeping, mopping, and vacuuming.
Reduced the spread of germs by sanitizing high-touch surfaces such as doorknobs and handrails.
Kept building spaces premises clean inside and outside.
Maintained a positive and professional demeanor while interacting with building occupants, promoting a respectful work environment.
Supported waste management efforts by collecting trash, recycling materials, and disposing of them properly.
Contributed to a welcoming environment by maintaining clean and organized common areas such as lobbies and conference rooms.
Maintained a well-stocked inventory of cleaning supplies to ensure all necessary equipment was available for use.
Collaborated with other janitorial staff to complete large-scale cleaning projects efficiently.
Maintained floor cleaning and waxing equipment.
Upheld company policies regarding health codes, safety regulations, hazardous materials disposal protocols while completing assigned tasks diligently.
Responded immediately to calls from personnel to clean up spills and wet floors.
Mixed, used, and properly stored hazardous chemical cleaners to reduce risk of injury or illness.
Deep cleaned or replaced flooring, performing stripping, sealing and finishing tasks.
Facilitated smooth communication between janitorial staff and other departments, addressing concerns promptly and professionally.
Assisted in event setup and teardown, ensuring spaces were clean and ready for use before and after events.
Emptied trash cans and recycling bins to keep building clean and free of germs.
Replaced and refilled paper towel and toilet paper dispensers for users convenience.
Followed safety protocols and safe use of protective gear to prevent injury to self and others.
Checked in and stocked inventory throughout facility.
Cleaned equipment and machinery to maintain in optimum working condition.
Moved furniture for cleaning and set up for special events.
Ran variety of cleaning machines such as floor machines designed to strip, wax, extract, and top scrub floors and carpets.
Maintained cleanliness of restrooms by washing down and properly sanitizing walls, floors and toilets.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Used vacuum and shampooers to clean carpeted areas in offices, lobbies and corridors.
Cleaned walls and ceilings with special reach tools following regular schedule.
Supervised supplies in inventory and submitted reorder requests.
Used organic-based chemicals to disinfect floors, counters and furniture.
Operated buffers and burnishers to clean and polish floors.
Stewarding Supervisor
The Ritz-Carlton Bacara Santa BarbaraHotel Company
09.2001 - 07.2020
Maintained high sanitation standards across all food preparation areas to ensure consistent quality and guest satisfaction.
Supervised banquet setup activities to ensure timely completion while adhering to established quality standards.
Developed customized cleaning schedules for each area of the kitchen, maintaining impeccable hygiene levels at all times.
Ensured compliance with health and safety regulations by conducting regular inspections and addressing issues promptly.
Assisted with recruitment efforts including interviewing potential candidates leading to well-rounded staffing.
Assisted in budget management by tracking expenses and identifying cost-saving opportunities within the department.
Collaborated with culinary team members to optimize kitchen workflows for increased efficiency.
Provided ongoing mentoring guidance to junior stewards helping them understand their roles better contributing success.
Enhanced team productivity through effective scheduling, delegation, and supervision of daily tasks.
Provided support to executive chef in menu planning, dish development, and ingredient sourcing initiatives.
Implemented environmentally friendly practices throughout the stewarding department, promoting sustainability and reducing waste generation.
Streamlined inventory management system, resulting in reduced waste and cost savings.
Participated in regular management meetings offering valuable insights into departmental operations ultimately benefiting overall performance.
Improved overall cleanliness and organization of the kitchen by implementing efficient stewarding processes and procedures.
Ensured prompt resolution any guest concerns related food service cleanliness earning compliments from patrons.
Conducted performance evaluations for stewarding staff, identifying areas for improvement and providing constructive feedback.
Increased employee retention rates by providing comprehensive training programs and fostering a positive work environment.
Reduced equipment downtime by implementing a preventive maintenance program for all major appliances in the kitchen.
Served as liaison between front-of-house staff and back-of-house operations, ensuring seamless communication during busy service periods.
Trained new hires in food handling and safety protocols to boost knowledge and performance.
Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Monitored food inventory and supplies to prevent waste.
Monitored food preparation, production, and plating for quality control.
Scheduled and rotated staff for adequate coverage and fair distribution of workload.
Controlled food costs and managed inventory.
Directed food preparation and cooking activities to meet health and safety standards.
Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
Supervised food presentation and plating to enhance visual appeal.
Maximized team productivity by expertly delegating tasks to kitchen staff.
Served consistent portions following recipes and control standards.
Coordinated kitchen activities with front-of-house staff for seamless and service.
Planned routine upkeep of kitchen equipment and facilities for safe and efficient operations.
Directed activities of team of skilled kitchen workers preparing and serving meals.
Set and oversaw weekly and special event menu plans.
Tracked kitchen performance metrics to monitor progress and identify areas for improvement.
Education
Conalep III
Ecatepec Mex
Skills
Cleaning Expertise
Restroom Care
Customer service-focused
Mopping Techniques
Window Washing
Dusting proficiency
Chemical Handling
Facilities Maintenance
Timeline
Janitor
Goleta Valley Cottage Hospital
01.2021 - 09.2024
Stewarding Supervisor
The Ritz-Carlton Bacara Santa BarbaraHotel Company