Ivan Medina

• Process and issue permits and professional contractor licenses with accuracy and compliance
• Manage documentation for special event permits, ensuring completeness and proper approvals
• Help customers and direct them to the correct department
• Organize applications and maintain records in accordance with city procedures
• Provided friendly customer service while handling sensitive documents and data

• Assisted with inventory monitoring and replenishment to maintain adequate stock levels
• Identified out of stock items and coordinated restocking to support purchasing needs
• Ensured accurate product placement and pricing in accordance with store standards
• Supported high volume customer transactions while maintaining inventory accuracy
• Collaborated with department leadership to manage product flow and availability

• Built long-term supplier relationships with vendors to establish quality and competitive pricing.
• Collaborated with internal departments to better understand needs and determine purchasing requirements.
• Reduced procurement costs through strategic sourcing, competitive bidding, and effective negotiations.
• Developed strong relationships with suppliers to secure favorable pricing terms and conditions for the company''s benefit.
• Maintained key item stock levels and wrote or expedited purchase orders.
• Forecasted purchasing trends and improved merchandising strategies.
• Coordinated with logistics teams to resolve any shipping delays or discrepancies while minimizing impact on operations.
• Developed cost-effective purchasing strategies to maintain inventory levels and improve operational procedures.
• Developed and improved account relationships.
• Increased supplier efficiency by negotiating contracts and maintaining strong relationships with vendors.
• Improved inventory management by conducting regular audits, analyzing usage patterns, and implementing demand forecasts.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained a clean, safe, and organized store environment to enhance the customer experience.
• Developed strong working relationships with staff, fostering a positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
• Collaborated with the management team to develop strategic plans for business growth and improvement.
• Enforced company policies consistently while handling disciplinary actions when necessary with fairness and respect.
• Increased sales through effective merchandising strategies and targeted promotions.
• Boosted employee morale by recognizing outstanding performance and celebrating team accomplishments.