Ivan Morgan

• Transporting fleet vehicles of varying sizes to several different locations for resale, maintenance, or detailing.

• Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
• Operated cash register to record transactions accurately and efficiently.
• Resolved customer complaints with professionalism and empathy, ensuring repeat business and loyalty.
• Developed and managed relationships with customers to increase customer loyalty.
• Exceeded performance metrics consistently, earning recognition for outstanding customer service skills.
• Counted money in drawers at beginning and end of each shift.

Handled

• Conferred with dispatch to relay delays, receive route, and adjust plans to meet daily targets.
• Documented mileage, deliveries, pickups, customer issues and damages.
• Utilized GPS devices and maps skillfully to navigate unfamiliar areas quickly while remaining compliant with local traffic laws.

• I provided HIV/Aids education to clients regarding how the disease is transmitted, the HIV disease process, medication adherence, clinical visits information, as well as counseling
• Additionally I was a member of the advisory board and implemented quite a few programs that are still up and running to this day
• The position often required meetings and workshops within our general region some with the Center for Disease Control.

• Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
• Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
• Promoted teamwork within the workplace by encouraging collaboration among staff members on various projects and tasks.

• Handled in-bound calls for potential college students interested in one of the many colleges and trade schools that the company represents
• Goal being to set them up with an appointment with the school, or transfer them to an admissions representative for further information.

• Set up displays for new clothes
• Rearranged shelves and dressed mannequins with specific clothing items as it pertained to the campaign we were working on at the time
• Additionally, I handled point of sale transactions in the housewares, men's shoes, and men's clothing sections during the time of working there.

• While attending high school I was a very active office helper when I could during the four years that I attended
• Even at that tender age I was told that I was a very motivated person, who strives to do well at things that I am great at doing
• My learning of computer skills and computer operations did not just come from the office I was also involved in at least one computer course for each year that I was enrolled there.