Ivan Mousa
Skokie,IL
Summary
Results-driven Territory Sales Account Manager with proven ability to complete tasks efficiently and boost productivity. Specialize in strategic planning, customer relationship management, and market analysis. Excel in communication, negotiation, and problem-solving to achieve sales targets and build lasting client relationships. Result-driven professional with background in territory sales account management.
Overview
15
15
years of professional experience
Work History
Territory Sales Account Manager
AT&T
Arlington Heights, IL
05.2021 - Current
- Developed and implemented sales strategies to increase market share in assigned territory.
- Created, maintained and managed customer relationships across multiple industries.
- Conducted business reviews with key customers to be an effective trainer for incoming experts, assist current experts in fine-tuning their role, and self-guided account acquisition through mobile events, property visits, and account maintenance contacts.
- Consistently achieved monthly goals since stepping into a new role. new opportunities for growth.
Inside Sales Manager
GEICO, Government Employees Insurance
Niles, Illinois
03.2018 - 04.2021
- Developed and implemented effective sales strategies to increase revenue.
- Analyzed customer data to identify potential opportunities for growth in new markets.
- Served a variety of markets by suggesting and delivering the right policy plans to meet customers' needs.
- Upheld the highest levels of integrity and provided exceptional customer service during all touch points with both internal and external clients.
- Generated sales quotes and was responsible for $500k in sales.
- Provided superior customer service and executed sales plans by delivering premium priced, best in class automobile, property, and umbrella policies
- Developed client leads and implemented marketing strategies to retain new clients.
- Built strong customer relationships, loyalty, and retention with our clients.
Account Manager
E-Tech 360
Northbrook, IL
02.2010 - 01.2018
- Developed and maintained relationships with key accounts to ensure customer satisfaction.
- Provided training and guidance to new Account Managers.
- Managed high volume of inbound and outbound customer calls.
- Averaged $12,000 a week in billing for the customer service referral department.
- Persuaded customers to complete loan applications.
- Followed up with customers to inform them of terms and conditions and approval amount, and to negotiate the sale amount.
- Completed sales via underwriting, appraisals, and funding of loans.
- Averaged $50,000 a week in loans as a sales representative.
Skills
- Territory expansion
- Cold-calling
- Sales Reporting
- Product Demonstrations
- Issue Resolution
- Opportunities Identification
- Business development and planning
- Product and Service Sales
- Relationship Building
- Customer Relationship Management
- Sales presentation
Timeline
Territory Sales Account Manager
AT&T
05.2021 - Current
Inside Sales Manager
GEICO, Government Employees Insurance
03.2018 - 04.2021
Account Manager
E-Tech 360
02.2010 - 01.2018
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