IVAN PARKER
25633 MACINTOSH CT,CA
Summary
Accomplished Truck Driver and Tow Truck Driver with a proven track record of excellence in vehicle recovery and safe driving practices, honed at Wind & Sea and Lincoln. Expert in towing equipment operation and delivering superior customer service under stress. Demonstrates strong work ethic and mechanical aptitude, significantly enhancing operational efficiency and client satisfaction. Dependable candidate experienced in navigating long-haul routes and managing paperwork for cross-border shipments. In-depth knowledge of route logistics and vehicle maintenance needs. Physically fit individual possessing excellent physical stamina to move and lift heavy items and good knowledge of local and highway roads. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Tow Truck Driver
Wind & Sea
12.2023 - 08.2024
- Recovered vehicles, completed private tows, and managed involuntary pick-ups on behalf of business and law enforcement professionals.
- Provided reliable transportation for damaged vehicles while minimizing further damage using proper towing techniques.
- Secured vehicle to tow truck and checked all attachments for safe operation.
- Delivered exceptional customer service in high-stress situations, fostering positive relationships with clients and referral sources.
- Collaborated with local law enforcement agencies to safely clear accident scenes and impounded vehicles.
- Fastened chains, straps, covers, and binders to secure load during transit.
- Answered roadside assistance calls for tows and other vehicle support.
- Performed minor roadside repairs for clients, reducing downtime and promoting repeat business opportunities.
- Demonstrated adaptability in handling various types of vehicles and towing equipment for a diverse range of situations.
- Completed basic maintenance and minor repairs to keep vehicle neat and running properly.
- Expedited roadside assistance requests through effective communication with dispatchers to ensure prompt arrival at the scene.
- Improved response times by efficiently navigating and utilizing GPS systems during tow truck operations.
- Enhanced customer satisfaction by providing professional and courteous assistance to stranded motorists.
- Inspected vehicle before and after trips and logged and reported mechanical problems to avoid unsafe hazards.
- Operated with safety and skill to avoid accidents and delays.
- Completed preventive maintenance checks and basic repairs to vehicles.
- Minimized delays by planning and adjusting routes to account for changing weather and traffic conditions.
- Complied with truck driving rules as well as company policies and procedures regarding safe vehicle operations.
- Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
- Inspected trucks and trailers before each trip to assess safety and identify maintenance concerns.
- Completed routine maintenance on truck to keep in working order.
- Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
Truck Driver
Lincoln
01.2023 - 01.2024
- Operated with safety and skill to avoid accidents and delays.
- Maintained a clean driving record while adhering to company policies and federal regulations for transportation safety.
- Maintained daily, legible DOT log book and submitted corresponding documents.
- Inspected trucks for malfunctions and reported vehicles to management for corrective action.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Successfully navigated challenging weather conditions in order to maintain on-time delivery rates without compromising safety or cargo integrity.
- Dropped and hooked trailers and changed configuration of equipment.
- Increased safety standards by conducting thorough pre-and post-trip inspections of the truck and trailer.
- Kept accurate records of cargo delivery times and vehicle maintenance to provide documentation to dispatch for billing and inventory purposes.
- Demonstrated adaptability in adjusting to unforeseen road conditions or traffic delays, maintaining timely deliveries despite challenges.
- Obtained necessary permits and licenses to operate various commercial vehicles legally.
- Utilized GPS technology and mapping software effectively to identify the most efficient driving routes consistently throughout assignments.
- Reduced fuel expenses through careful route planning and diligent monitoring of vehicle maintenance needs.
- Developed strong relationships with dispatchers, ensuring optimal job assignments based on skillset and geographical familiarity.
- Improved on-time delivery rates with meticulous planning and time management.
- Contributed to culture of safety, participating actively in safety meetings and trainings.
- Solved logistical challenges by coordinating effectively with dispatch and warehouse teams.
- Maintained high standards of vehicle cleanliness and organization, ensuring readiness for inspections.
- Enhanced operational efficiency, providing feedback on route optimizations and warehouse procedures.
- Increased efficiency in loading and unloading processes, utilizing proper equipment handling techniques.
Education
Associate of Arts - Business
Vista Del Rio Adult School (VDRAS)
Blythe, CA09.2020
Skills
Strong Work Ethic
Towing equipment operation
Customer Service
Safe Driving Practices
Equipment Maintenance Knowledge
Roadside Assistance
Organization and Planning
Roadside Assistance Experience
Stress Tolerance
Vehicle Recovery Expertise
Certification
- Licensed CDL
Timeline
Tow Truck Driver
Wind & Sea
12.2023 - 08.2024
Truck Driver
Lincoln
01.2023 - 01.2024
Associate of Arts - Business
Vista Del Rio Adult School (VDRAS)
- Licensed CDL
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