IVAN PERLAZA
Bayside
Summary
Dedicated Assistant Property Manager with over 9 years of experience in residential and commercial property operations. Skilled in managing a portfolio of 107 units (including 7 commercial spaces) with a rent collection rate consistently above 97%. Expertise in HPD/DOB compliance, tenant relations, lease administration, and financial reporting. Recognized for strong communication, problem-solving, and leadership skills that improve tenant satisfaction and property performance.
Overview
16
16
years of professional experience
Work History
Assistant Property Manager
The Inda Long Term Trust
Jackson Heights, NY
12.2014 - Current
- Promoted from Office Manager/Sales
- Oversee day-to-day operations of 107 units, including 7 commercial spaces, ensuring smooth tenant relations, lease renewals, and rent collection (97%+).
- Administer lease agreements, notices, and rental adjustments, maintaining compliance with HPD and DOB regulations.
- Partner with legal and accounting teams to handle lease negotiations, court filings, and financial inquiries.
- Conduct market analyses and prepare financial reports to support ownership decisions.
- Supervise vendor contracts and building maintenance schedules, achieving cost savings through proactive management.
- Improve tenant satisfaction by resolving disputes and maintenance requests promptly, reducing complaints and arrears.
Men’s Department Supervisor
GUESS
Elmhurst, NY
12.2012 - 11.2014
- Promoted from Sales Associate
- Consistently exceeded sales goals and received multiple top-seller awards.
- Trained and supervised sales staff to deliver excellent customer service and meet revenue targets.
- Managed cash handling, deposits, and merchandising, ensuring accuracy and compliance.
Shift Supervisor
CVS Pharmacy
Astoria, NY
09.2009 - 11.2012
- Promoted from Customer Service Associate
- Supervised daily store operations, including staff performance and loss prevention programs.
- Handled customer escalations and resolved issues to maintain high service standards.
- Managed cash controls, inventory accuracy, and compliance with company procedures.
Education
Bachelor of Science - Business Administration
CUNY York College
01.2025
Associate of Science - Business Administration
CUNY LaGuardia Community College
01.2022
Skills
- Property Management: Tenant Relations, Lease Administration, Rent Collection, Vendor Management
- Compliance: HPD & DOB Regulations, Rent Stabilization, Fair Housing
- Tools: YardiBreeze, Microsoft Word, Excel, PowerPoint
- Languages: English & Spanish (fluent)
- Leadership: Staff Supervision, Conflict Resolution, Customer Service
Languages
Bilingual: English & Spanish
Timeline
Assistant Property Manager
The Inda Long Term Trust
12.2014 - Current
Men’s Department Supervisor
GUESS
12.2012 - 11.2014
Shift Supervisor
CVS Pharmacy
09.2009 - 11.2012
Associate of Science - Business Administration
CUNY LaGuardia Community College
Bachelor of Science - Business Administration
CUNY York College