Ivan Ramirez
Lead Technician
Charlotte,NC
Summary
Talented professional offering several years of experience in performing quality repairs and maintenance by analyzing situation and determining best course of action. Focused on delivering quality work while training new employees to complete duties and maintain records of completed work.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Lead Technician
Servpro
Chicago
11.2021 - 07.2024
- Analyzed customer requirements to determine appropriate solutions.
- Monitored the performance of computer networks, servers, and other related equipment.
- Coordinated with vendors to ensure timely delivery of products or services.
- Oversaw daily operations, delegated tasks and assignments and implemented strategies to optimize workflows.
- Followed safety practices to safeguard against injury and damage to property.
- Ran operational tests on systems and equipment to reinforce proper processes and remedy malfunctions.
- Cleaned, maintained, and properly stocked company vehicle to prepare for required duties.
- Inspected fire extinguishers and eye wash stations to identify potential safety violations and implement corrective actions.
- Flexible to work additional hours to ensure the job gets done. I am also reliable in assisting out-of-state.
- Knowledgeable in water extraction, demolition, mold abatement, fire and smoke damage mitigation, content manipulation, pack-ins and move-outs, and content cleaning.
- Comfortable working in large or small fire or water losses, such as residential and commercial jobs.
Cook Shift Leader
Dominos's Pizza
Berwyn
03.2020 - 06.2021
- Resolved customer complaints in a timely manner.
- Enforced sanitation policies and procedures throughout the kitchen area.
- Performed regular inventory checks to ensure adequate stock levels were maintained.
- Managed cashiering duties such as counting money at the end of shift.
- Trained new cooks on proper food handling techniques.
- Ensured kitchen staff followed health and safety regulations.
- Cut, chopped and sliced meat and produce to prepare for cooking.
- Enforced strict health and hygiene standards in the kitchen and work areas.
- Oversaw the preparation of meals for special events and catering functions.
- Ensured compliance with all relevant laws and regulations regarding food safety.
- Restaurant Opener and Closer
Education
High School Diploma -
JSterling Morton High School
Cicero IL06-2021
Skills
- Team leadership
- Problem solving
- Time management
- Employee training
- Communication skills
- Multitasking and organization
- Heavy lifting
- Power Tools and Equipment
- Customer service
- Cash handling expertise
- Demolition
- Safety and Compliance
Certification
- LED Certified
- LEED Plaster and Drywall
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Work Type
Full TimeTimeline
Lead Technician
Servpro
11.2021 - 07.2024
Cook Shift Leader
Dominos's Pizza
03.2020 - 06.2021
High School Diploma -
JSterling Morton High School
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