Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ivan Ramirez

Danbury,CT

Summary

Experienced in customer service and the moving industry, I offer a unique skill set. Authorized to work in the US for any employer, I am well-equipped for new opportunities. Dedication to exceptional service and adaptability make me a valuable asset in customer-facing roles. Experienced with electrical system diagnostics, repair, and maintenance. Utilizes technical expertise to ensure safety and operational efficiency. Strong understanding of electrical codes and industry standards, ensuring compliance in all tasks.

Overview

8
8
years of professional experience

Work History

Electric Technician

COMNET COMMUNICATIONS
Danbury, US
06.2021 - 03.2024
  • Minimized accidents by enforcing safety protocols throughout all work processes.
  • Strengthened customer relationships through clear communication and timely completion of projects.
  • Tested wiring and other system parts for electrical flow and function.
  • Improved system efficiency by performing routine maintenance and upgrades on electrical equipment.

Dispatcher/Driver

DDC Logistics
Danbury, US
12.2020 - 04.2021
  • Tracked delivery progress to identify possible delays and provide real-time updates to customers.
  • Consistently met performance metrics for call handling, contributing to the overall success of the department.
  • Oversaw route and condition of field units to manage daily schedule and maintain organized shifts.
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.

Landscaper

FRBrightview
Newington, US
03.2020 - 04.2020
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Removed debris and waste from outdoor areas.
  • Prepared soil for planting and sowing.

Picker/Packer Associate

Bozzuto's Inc
Cheshire, US
01.2020 - 03.2020
  • Pulled orders quickly to maintain demanding productivity goals.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Enhanced order accuracy by carefully picking and packing items per customer specifications.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Prepared shipments for safe transportation by securely wrapping pallets and labeling packages according to company guidelines.

Cashier

Domino's
Naugatuck, US
08.2016 - 12.2019
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Restocked and organized merchandise in front lanes.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
  • Responded promptly to requests for assistance, spills and customer inquiries.
  • Worked with floor team and managers to meet wide range of customer needs.

Education

High school diploma -

Maria Del Carmen
Dominican Republic
06-2000

Skills

  • Fluent in English
  • Basic understanding of Spanish
  • Proficient in box truck operations
  • Capable of safely lifting 50 lbs
  • Customer relations
  • Food preparation expertise
  • Manage cash transactions
  • Proficient in Microsoft Windows
  • Warehouse operations proficiency
  • Efficient loading and unloading
  • Electrical safety compliance
  • Electrical diagnostics
  • Monitoring security systems
  • Customer-focused sales
  • Transportation coordination

Timeline

Electric Technician

COMNET COMMUNICATIONS
06.2021 - 03.2024

Dispatcher/Driver

DDC Logistics
12.2020 - 04.2021

Landscaper

FRBrightview
03.2020 - 04.2020

Picker/Packer Associate

Bozzuto's Inc
01.2020 - 03.2020

Cashier

Domino's
08.2016 - 12.2019

High school diploma -

Maria Del Carmen

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