Summary
Overview
Work History
Skills
Timeline
Generic

Ivan Rhodes

Dryden

Summary

Dynamic and results-oriented professional with a proven track record at Walmart, where I enhanced customer satisfaction and streamlined inventory management. Skilled in multitasking and organization, coupled with exceptional customer service orientation. Demonstrated ability to improve team productivity and efficiency through effective problem-solving and collaborative teamwork.

Results-driven professional equipped with background in supporting operational workflows and enhancing team productivity. Proven track record in streamlining processes and fostering productive collaboration. Committed to delivering high-quality results and adapting to dynamic environments with strong communication and problem-solving abilities.

Overview

12
12
years of professional experience

Work History

Associate

Walmart
10.2016 - Current
  • Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
  • Developed and implemented strategies to increase customer satisfaction and engagement.
  • Streamlined inventory management processes, reducing waste and ensuring optimal stock levels were maintained.
  • Established strong relationships with key stakeholders, facilitating effective communication across departments and teams.
  • Enhanced team productivity by streamlining communication and implementing efficient project management tools.
  • Organized and replenished shelves to maintain a clean and accessible store layout.
  • Managed the efficient unloading of trucks to ensure timely inventory processing.

Cook

Pizza Inn
06.2016 - 10.2016
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.

Flagger

Crystal Coast Disasters
10.2015 - 10.2016
  • Ensured proper usage of signaling devices, including stop/slow paddles, flags, and radios for effective communication among team members.
  • Used flagging tools such as stop and slow paddle and red flag.
  • Assisted in setting up traffic control plans according to project specifications and local regulations, maintaining orderly work zones.
  • Accustomed to nighttime flagging in high traffic areas.
  • Managed work zones using large signs and hand signals to direct traffic.
  • Displayed excellent decision-making skills under pressure while managing heavy vehicle traffic during unexpected events or incidents onsite.
  • Maintained a strong knowledge of state-specific traffic laws and regulations related to flagging operations, ensuring compliance within the workplace.
  • Adapted quickly to changing circumstances, such as inclement weather or last-minute schedule adjustments, ensuring smooth traffic flow at all times.
  • Proactively identified potential issues within the work zone, such as improperly placed signage or damaged equipment, and reported concerns to relevant team members for prompt resolution.
  • Increased construction efficiency by ensuring timely movement of equipment and materials through the designated work zone.
  • Enhanced team communication by maintaining constant contact with other flaggers, supervisors, and drivers.
  • Familiar with use of hand signaling procedures.

Cook

Cracker Barrell
01.2016 - 06.2016
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.
  • Streamlined kitchen operations with effective communication and collaboration among team members.
  • Instructed new staff in proper food preparation, storage, use of kitchen equipment and sanitation.
  • Enhanced teamwork within the kitchen staff by fostering a collaborative environment focused on meeting high standards of quality and efficiency.
  • Contributed to positive guest experiences by accommodating special dietary needs and requests.
  • Supported kitchen staff training and development, leading to increased productivity and efficiency.
  • Tasted, smelled, and pierced food with fork to verify sufficient cooking.
  • Adhered to recipe guidelines while demonstrating creativity in plating and garnishing dishes for enhanced visual appeal.
  • Managed time effectively to ensure timely meal preparation, even during peak hours.
  • Optimized use of kitchen equipment to speed up cooking times without compromising food quality.
  • Ensured compliance with all food safety regulations, maintaining record of excellence in health inspections.
  • Maintained high standards of hygiene and cleanliness, ensuring safe dining environment.

Cook

Waffel House
01.2013 - 01.2016
  • Prioritized and re-prioritized kitchen tasks based on fluctuating demands.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Prepared food items in compliance with recipes and portioning control guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Managed time by organizing and prioritizing kitchen duties to prepare and serve food quickly.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Checked for quality, kept track of old and new items and rotated stock to confirm freshness of food and ingredients.
  • Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
  • Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
  • Reduced food waste significantly by implementing proper portion control and storage techniques.
  • Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Enhanced customer satisfaction by consistently delivering high-quality, visually appealing dishes.
  • Communicated closely with servers to fully understand special orders for customers.

Skills

  • Customer service
  • Time management
  • Attention to detail
  • Workplace safety
  • Customer engagement
  • Decision-making
  • Complex Problem-solving
  • Flexible schedule
  • Oral communication
  • Customer service orientation
  • Order fulfillment
  • Inventory management
  • Cross-functional teamwork
  • Performance improvement
  • Multitasking and organization
  • Problem-solving
  • Reliable and punctual
  • Team collaboration
  • Adaptability and flexibility
  • Collaborative teamwork
  • Friendly and helpful

Timeline

Associate

Walmart
10.2016 - Current

Cook

Pizza Inn
06.2016 - 10.2016

Cook

Cracker Barrell
01.2016 - 06.2016

Flagger

Crystal Coast Disasters
10.2015 - 10.2016

Cook

Waffel House
01.2013 - 01.2016

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Ivan Rhodes