Ivan Rivera
Lewisville,TX
Summary
Dynamic Lead Generator with proven expertise in verbal and written communication and CRM proficiency honed at Berkeys Air Conditioning. Excelled in engaging customers, surpassing lead goals through persuasive techniques, and fostering customer relationships. Demonstrated adaptability and bilingual skills, significantly enhancing customer retention and sales outcomes.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Lead Generator
Berkeys Air Conditioning
04.2023 - 09.2024
- Interacted with potential customers from engaging with customers on the floor of a Home Depot store and discuss air conditioning needs.
- Met lead goals by using dynamic interpersonal and persuasion skills.
- Developed and maintained lasting customer relationships through quick turnaround and strong communication skills.
- Scheduled call appointments to discuss services and to close qualified leads.
- Collaborated with the lead generation team to develop and execute promotional strategies.
- Provided information about available air conditioning and heating services, membership details, and purchase advantages.
- Generated leads and established relationships with potential customers through interacting with customers face-to-face.
Education
High School Diploma -
Lewisville High School
Lewisville05-2022
Skills
- Verbal and written communication
- CRM proficiency
- Solicit sales
- Bilingual communication
- Persuasion techniques
- Skilled negotiator
- Customer Retention
- Adaptability
Languages
English
Spanish
Timeline
Lead Generator
Berkeys Air Conditioning
04.2023 - 09.2024
High School Diploma -
Lewisville High School
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