Manager
Riscky's BBQ
- Supervised daily restaurant operations, ensuring adherence to quality and safety standards.
- Trained and mentored staff on food preparation techniques and customer service excellence.
- Implemented inventory management procedures to reduce waste and control costs.
- Developed staff schedules to optimize labor efficiency during peak hours.
- Led team meetings focusing on performance improvement and operational best practices.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.
- Enhanced guest experience through effective conflict resolution and prompt service recovery.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Improved safety procedures to create safe working conditions for workers.