Ivan Stark

• Explained diagnostic findings to customers and outlined repair or service options.
• Installed new equipment and explained operation and routine maintenance protocols to customers.
• Inspected equipment to diagnose operational issues.
• Adhered to safety protocols and policies to reduce workplace hazards.
• Met with customers and when equipment was unrepairable worked to find new solutions to replace.
• Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.

Answered service calls and trouble shoot and repair of Digital signs, Neon signs, Electronic Message centers.

Installation of new signage, LED lighting and other various forms of service work related to the sign and lighting needs of commercial businesses.

• Developed strong relationships with clients through excellent customer service and regular followups.
• Assisted call-in customers with questions and orders.
• Explained features and advantages of [Type] products or services to promote sales.
• Expanded client base by diligently prospecting new leads and effectively presenting product offerings.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.

• Installation of cellular phones into customers automobiles.
• Diagnosed and troubleshot system faults, identifying equipment issues and resolutions.
• Maintained high level of safety when using hand and power equipment for hoisting, measuring, testing, and drilling of various types of installations.