Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

IVAN TERRIQUEZ

TRANSPORTATION SECURITY OFFICER
SAN DIEGO,CA

Summary

Vigilant Transportation Security Officer with 8 years of experience inspecting passengers and baggage to maintain safety and security of traveling public. Reliable and communicative professional proficient in x-ray, hand wand and explosive detection machine operations. Commended for acting quickly to counter security threats and exercising sound judgment while performing observations. Experienced in screening people, belongings and shipments for contraband and hazardous materials. Proficient in conducting close personal searches as well as using tools such as security wands. Background working in multi-modal transportation hubs. Dedicated Transportation Security Officer with observant nature and firm grasp of security procedures and standards. Excellent time management and organizational abilities backed by disciplined nature and strong communication skills. Trained in security scanning and identification measures. Diligent transportation security officer with 8-year background in transportation security. Communicate effectively with passengers to promote expeditious screening processes. Proficient in operation of x-ray and other security equipment. Diligent transportation security officer with 8-year background in transportation security. Communicate effectively with passengers to promote expeditious screening processes. Proficient in operation of x-ray and other security equipment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level transportation security officer position. Ready to help team achieve company goals. Ambitious transportation security officer delivering over 8 years of experience in roving patrols and entrance and exit monitoring. Maintains calm in stressful situations and when communicating with difficult individuals to avoid escalation. Ambitious transportation security officer delivering over 8 years of experience in roving patrols and entrance and exit monitoring. Maintains calm in stressful situations and when communicating with difficult individuals to avoid escalation. Diligent transportation security officer with 8-year background in transportation security. Communicate effectively with passengers to promote expeditious screening processes. Proficient in operation of x-ray and other security equipment. Diligent transportation security officer with 8-year background in transportation security. Communicate effectively with passengers to promote expeditious screening processes. Proficient in operation of x-ray and other security equipment. Ambitious transportation security officer delivering over 8 years of experience in roving patrols and entrance and exit monitoring. Maintains calm in stressful situations and when communicating with difficult individuals to avoid escalation.

Overview

11
11
years of professional experience
5
5
years of post-secondary education
10
10
Certifications
2
2
Languages

Work History

Armed Security Officer

All State Security
San Diego, CA
11.2022 - Current
  • Detailed theft, access violations, and other incidents with reports to boost success of future criminal or civil remediation.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Checked personnel ID badges and issued temporary credentials to visitors.
  • Reduced vandalism and criminal activity by keeping close eye on premises through personal checks and CCTV monitoring.
  • Completed full building and grounds patrols every hour to spot and investigate concerns.
  • Performed hourly patrols of building areas, parking lots and facility grounds.
  • Wrote daily reports detailing visitors, incidents, and resolutions.
  • Maintained confidentiality to protect sensitive information and prevent harmful release of information.
  • Maintained physical fitness to perform physically demanding job tasks.
  • Supported criminal investigations by collaborating fully with local law enforcement representatives.
  • Cooperated with security personnel and law enforcement to share information and coordinate responses to security incidents.
  • Underwent and maintained firearms certification in compliance with state laws and organizational standards.
  • Operated communication equipment to maintain contact with other security personnel during emergency calls.
  • Controlled access to property to secure facility and grounds from unauthorized entry.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Updated shift logs and produced daily reports to document security activities and specific incidents.
  • Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
  • Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
  • Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
  • Issued access cards to authorized personnel to monitor access points.
  • Examined doors, windows and gates to verify security.
  • Inspected and adjusted security systems, equipment and machinery to maximize coverage of parking lots and building interior and exterior.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Secured premises and personnel by patrolling property and monitoring surveillance equipment.
  • Monitored CCTV cameras and alarm systems for security breaches.
  • Investigated suspicious activities and persons to maintain security of premises.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Operated handheld metal detector and other surveillance devices to screen individuals entering facility.
  • Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
  • Conducted training sessions for new security personnel to facilitate compliance with security protocols.
  • Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
  • Wrote detailed reports of all security breaches and investigations.
  • Responded quickly to emergency situations to assess and deflect issues.
  • Worked independently and collaboratively to resolve urgent issues to protect lives and property.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Transportation Security Officer

Department Of Homeland Security, TSA
San Diego, CA
05.2015 - Current
  • Operated x-ray machines, hand wands, and advanced imaging technology to conduct screening of passengers and baggage.
  • Authenticated boarding passes, identification, and passports to prevent fraudulent travel.
  • Interacted with public to give directions, explain rules, and regulations and respond to inquiries.
  • Maintained awareness and focus to identify potentially life-threatening objects or weapons of mass destruction.
  • Discretely observed behavior and demeanor of travelers and staff to screen for suspicious actions.
  • Assisted with deployment of advanced technology and equipment for screening purposes.
  • Monitored security checkpoints for compliance with applicable security protocols.
  • Used explosive detection machines and chemical swab systems to identify potential hazards.
  • Attended daily briefings with supervisors to discuss issues with security screening processes.
  • Responded effectively to security incidents and provided guidance regarding security procedures.
  • Conducted regular patrols of key areas to spot and control security concerns.
  • Engaged in casual conversations with individuals to assess and analyze behaviors.
  • Performed pat-downs to look for unauthorized materials and weapons.
  • Developed and maintained positive rapport with passengers and other airport personnel.
  • Completed extensive training in emergency response protocols related to fire safety and hazardous material handling
  • Identified potential airport, rail, and mass transit security concerns and completed more in-depth checks as part of investigation.
  • Directed passengers navigating screening process, providing additional support to individuals exhibiting difficulties.
  • Responded to critical security incidents by applying standard operating procedures designed to minimize loss of life and damage to property.
  • Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
  • Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
  • Prevented attempted fraud by validating passengers' tickets and assessing photo identification to confirm identity.
  • Controlled situations resulting from security breaches by engaging and containing suspects until police or other security personnel arrived.
  • Safeguarded transportation operations at commercial airports and railway stations.
  • Operated X-ray screening machines and tools to screen people, containers, and personal belongings for potential hazards and weapons.
  • Operated scanning equipment to view internal structures of luggage, purses and other bags to check for prohibited items.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Adhered to strict screening techniques and procedures while conducting human screenings.
  • Reviewed both security camera footage and live feeds to spot trespassers and criminal activity.
  • Collaborated with area law enforcement and federal investigators to support safe fugitive apprehensions and coordinate investigations.
  • Managed team of trained security professionals engaged in anti-terrorism activities.
  • Manually screened passengers unable to pass through metal detectors or who triggered alarms.

Assistant Store Manager

McDonald's
San Diego, CA
05.2012 - 04.2013
  • Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
  • Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
  • Provided weekly work schedules to employees to accommodate business demands and vacation requests.
  • Rotated merchandise and displays to feature new products and promotions.
  • Verified inventory counts remained within monthly tolerance levels and compiled financial data in compliance with budget.
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Processed payments for credit and debit cards and returned proper change for cash transactions.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
  • Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
  • Created and maintained safe and secure work environments for employees.
  • Analyzed customer feedback and implemented strategies to improve customer experience.
  • Developed and maintained strong relationships with vendors to facilitate timely product delivery.
  • Scheduled employees for shifts, taking into account customer traffic and employee strengths.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
  • Raised property accuracy and accountability by creating new automated tracking method.
  • Launched staff engagement, gender diversity and cultural programs in addition to robust reporting tool that increased operational quality.
  • Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
  • Managed purchasing, sales, marketing and customer account operations efficiently.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Implemented business strategies, increasing revenue and effectively targeting new markets.
  • Interacted well with customers to build connections and nurture relationships.
  • Reported issues to higher management with great detail.
  • Trained new employees on proper protocols and customer service standards.
  • Monitored daily cash discrepancies, inventory shrinkage and drive-off.
  • Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
  • Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
  • Reduced operational risks while organizing data to forecast performance trends.
  • Assisted in recruiting, hiring and training of team members.
  • Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
  • Mitigated business risks by working closely with staff members and assessing performance.
  • Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
  • Supervised creation of exciting merchandise displays to catch attention of store customers.
  • Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
  • Reduced budgetary expenditures by effectively negotiating contracts for more advantageous terms.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.

Education

ASSOCIATES - Criminal Justice

KAPLAN COLLEGE
SAN DIEGO
07.2013 - 07.2014

High School Diploma -

Sweetwater High School
National City, CA
07.2008 - 07.2011

DIPLOMA - Criminal Justice

UEI COLLEGE
SAN DIEGO
08.2011 - 08.2012

Skills

    Baggage inspections

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Certification

GUARD CARD - [MAY 2022-MAY 2024]]

Timeline

Armed Security Officer

All State Security
11.2022 - Current

ARMED PERMIT- [OCTOBER 2022-OCTOBER 2023]

10-2022

GUARD CARD - [MAY 2022-MAY 2024]]

05-2022

PUBLIC RELATIONS

05-2022

EVACUATION PROCEDURES

05-2022

PASSANGER SUPPORT SPECIALIST

03-2022

CYBERSECURITY FOR TSA SYSTEM USERS

12-2021

ACTIVE SHOOTER RESPONSE TRAINING

12-2021

BLOODBORNE PATHOGENS

11-2021

SUICIDE PREVENTION MENTOR

05-2020

ON THE JOB COACH

05-2018

Transportation Security Officer

Department Of Homeland Security, TSA
05.2015 - Current

ASSOCIATES - Criminal Justice

KAPLAN COLLEGE
07.2013 - 07.2014

Assistant Store Manager

McDonald's
05.2012 - 04.2013

DIPLOMA - Criminal Justice

UEI COLLEGE
08.2011 - 08.2012

High School Diploma -

Sweetwater High School
07.2008 - 07.2011
IVAN TERRIQUEZTRANSPORTATION SECURITY OFFICER