Ivan Tinjaca
Chino,CA
Summary
Talented Owner with excellent marketing, customer service and facility oversight skills and more than Number years of experience. Highly effective and comfortable working with people at all levels in organization. Hard-driving business leader offering skill in strategic business planning and team development. Skillfully recruit and train employees at all levels to meet customer and business demands. Articulate, forward-thinking and resourceful in meeting unique needs. Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
4
4
years of professional experience
Work History
Painting and Restoration Owner
Self Employed
01.2021 - Current
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Maintained a safe work environment with proper handling of tools, equipment, and materials, resulting in zero workplace accidents.
- Increased team efficiency by implementing streamlined project management strategies for painting projects.
- Contributed to the company''s growth by generating new business leads through targeted marketing efforts and positive word-of-mouth referrals from satisfied clients.
- Maintained a high level of professionalism and integrity by promptly addressing any concerns or issues raised by clients throughout each project phase.
- Delivered accurate estimates for labor, materials, and timeframes that consistently aligned with project requirements and budgets.
- Assisted clients in selecting appropriate colors, textures, and finishes to meet their specific design preferences while adhering to industry trends.
- Evaluated completed work for quality and adherence to standards and client requirements.
- Operated power sprayers and hand tools to prepare and paint large areas.
- Enhanced client satisfaction by delivering high-quality painting services on time and within budget.
- Developed customized solutions when faced with unique challenges during the restoration process, resulting in successful outcomes regardless of obstacles encountered.
- Restored historical buildings by using appropriate techniques and materials, preserving their original architectural integrity.
- Improved client satisfaction by effectively communicating project progress and addressing concerns in a timely manner.
- Monitored and evaluated progress of environmental restoration projects.
- Conducted thorough assessments of damaged structures to determine the extent of required restoration work.
- Removed damaged drywall and wallpaper to prepare for new installations.
- Collaborated with construction teams to prioritize tasks, ensuring efficient workflow and meeting deadlines.
- Maintained a safe working environment by adhering to safety protocols and properly disposing of debris.
- Completed installation of drywall sheets on commercial and residential properties.
Education
High School Diploma -
John H Francis Polytechnic High School
Sun Valley, CA06.2021
Skills
- Customer relations
- Small business operations
- Relationship building
- Verbal and written communication
- Project management
- Business management
- Team oversight
Accomplishments
- Achieved Result through effectively helping with Task.
- Achieved Result by completing Task with accuracy and efficiency.
- Documented and resolved Issue which led to Results.
Languages
English and Spanish
Native or Bilingual
Timeline
Painting and Restoration Owner
Self Employed
01.2021 - Current
High School Diploma -
John H Francis Polytechnic High School
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