Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivan Vega

Riverside,CA

Summary

The first job that I had worked in was in a McDonald's located in Redlands. My occupation required me to tend to customers and to provide a clean environment in the lobby as well as the kitchen. I took orders, prepared orders, as well as preparing food and stocked up for the other future crew members while doing everything within a timely manner. The time there was not long but a few months due to school starting for the Fall quarter at La Sierra University. I eventually became a Tour guide for La Sierra University for about 2 years during the breaks, and when school was in session. As a tour guide for the University I tended to guests and made them feel welcome to the University. As a tour guide I drove the guest around the University in a Golf Kart while also explaining the buildings according to the script and showing them the inside of building that were according to their major as well as wether or not they met with a certain counselor or Professor of the school. Not only was I a tour guide but I also did help with setting up or taking down events that were intended for future incoming students and also giving the tours while the event happened.

Overview

2
2
years of professional experience

Work History

University Tour Guide

La Sierra University
10.2022 - 09.2024
  • Built personal relationships with guests to promote positive experiences.
  • Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
  • Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
  • Improved group safety by vigilantly monitoring tour participants and implementing strict adherence to safety guidelines.
  • Trained new hires ensuring they were well-prepared knowledgeable about their assigned tours before leading them independently.
  • Adapted tours to accommodate varying physical abilities, ensuring inclusive and enjoyable experience for all guests.
  • Managed scheduling and logistics for multiple tour groups

Mcdonalds Crew Member

McDonald's
06.2022 - 09.2022
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Kept food preparation area, equipment, and utensils clean and sanitary.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Education

High School Diploma -

Redlands Adventist Academy
Redlands, CA
06.2022

Skills

  • Communication skills
  • Maintenance
  • Guest Services
  • Team Collaboration
  • Active Listening
  • Creative Thinking
  • Cultural Sensitivity
  • Computer Literacy
  • Leadership

Languages

Spanish
Limited Working

Timeline

University Tour Guide

La Sierra University
10.2022 - 09.2024

Mcdonalds Crew Member

McDonald's
06.2022 - 09.2022

High School Diploma -

Redlands Adventist Academy
Ivan Vega