Ivan Villegas
Turlock,CA
Summary
Dedicated customer service professional with over a year of experience in high-volume environments. Successfully managed multiple priorities while ensuring accurate communication and efficient operations. Aiming for an entry-level banking role where strong interpersonal skills and attention to detail can enhance client satisfaction.
Overview
1
1
year of professional experience
Work History
BUSSER
Texas Roadhouse
Turlock, CA
01.2026 - Current
- Maintained clean, organized dining areas and reset tables to enhance efficiency in fast-paced team environment.
- Assisted coworkers during high-volume periods and communicated needs to ensure smooth service operations.
- Followed established safety, sanitation, and service procedures, consistently meeting workplace expectations for quality and compliance.
HOST
Texas Roadhouse
Turlock, CA
06.2025 - Current
- Delivered professional, friendly service to guests in high-volume environment, creating positive first impressions.
- Coordinated seating flow with servers to ensure organized and efficient guest service during busy periods.
- Answer customer questions about menus, services, promotions, and procedures with clear, professional communication.
- Maintained accuracy and professionalism while managing multiple priorities and a strong customer-service focus.
- Work with coworkers and management to resolve guest concerns and support smooth daily operations.
HOST TRAINER
Texas Roadhouse
Turlock, CA
08.2025 - 01.2026
- Trained new hosts on customer service standards, communication techniques, seating procedures, and restaurant policies.
- Coached new employees on greeting guests, managing waitlists, and coordinating seating to enhance guest experience.
- Collaborated with kitchen and waitstaff to orient new team members on service flow and workplace expectations.
- Delivered hands-on guidance to ensure accuracy, professionalism, and adherence to consistent procedures.
Education
High School Diploma -
Turlock High School
Turlock, CA05-2025
Skills
- Guest service training
- Customer relationship management
- Verbal communication
- Team coordination
- Conflict resolution
- Policy & procedure compliance
- Accuracy & attention to detail
- Basic calculations & transaction readiness
Leadership Volunteer Experience
Youth Sports Volunteer Coach, High School Years, Turlock & Pitman High School, Turlock, CA, Helped coach youth track athletes through focused training sessions, workouts, and skill development., Organized youth wrestling activities and taught participants basic wrestling techniques and rules., Oversaw approximately 200-300 youth during activities, emphasizing safety, organization, teamwork, and accountability.
Timeline
BUSSER
Texas Roadhouse
01.2026 - Current
HOST TRAINER
Texas Roadhouse
08.2025 - 01.2026
HOST
Texas Roadhouse
06.2025 - Current
High School Diploma -
Turlock High School