Dynamic leader with proven expertise in strategic planning, guest experiences, and team building, honed across roles at prestigious hotels including Excelsior Hotel New York., The Algonquin Hotel. Excelled in enhancing operational efficiency, driving revenue growth, and fostering strong guest relations. Skilled in marketing and business operations, consistently achieving and surpassing financial targets through innovative strategies and relationship development. Extensive experience in operating Union Hotels.
Highly motivated Hotel Executive with extensive experience in all aspects of a Hotels operation.
Leadership of Executive Team; F&B,Human Resources,Engineering,Housekeeping ,Finance,Operations and Sales Directors.
Embrace and ensure achievement of the property vision through well thought-out strategies and actions and by engaging all associates.
Responsible for Budgets ,timelines, staffing, sales and marketing
Involved in Union negotiations and fully versed in the New York City collective bargaining practices
Managed a full service Hotel ,Rooms ,Restaurant and Banquet Facilities
Devised and planned all capital expenditures , annual budgets and forecasts;
oversaw all volume and profit objectives ,P&L, operational strategies and programs.
Established significant training programs for each department resulting in increased guest satisfaction.
Developed and completed multi-room renovation within Budget and allotted time.