Ivan Williams

• Coordinated and created diverse athletic recreational programs for community engagement and participation.
• Managed scheduling and allocation of resources for events and activities.
• Developed training materials to enhance staff performance and service delivery.
• Worked with Before & After School Care at Monee Elementary where I worked on weekly scheduling, finance, and provided food and beverages.
• Created and evaluated Athletic programs and leagues within' the recreation department and with independent contractors (baseball, soccer, flag football, basketball, etc.)

Oversaw setup and teardown for soccer, softball, and volleyball games, ensuring seamless event execution and guest satisfaction.

Checked in registered volleyball players for Open Gym, maintained attendance records, and managed player oversight during sessions.

- Assisted with logistics for special events and recreational activities

Worked at the front desk, assisted in planning and hosting recreational programs and events for diverse age groups, aided in facility maintenance, and prioritized participant safety as a recreation assistant/intern at Kankakee Valley Park District.

• Maintained a safe and clean facility, creating a positive environment for all users.
• Delivered prompt and effective customer service to patrons, resolving concerns and answering inquiries to enhance visitor experience.
• Supervised program participants at all times, prioritizing their safety and wellbeing.
• Created and implemented diverse recreational activities to enhance participant enjoyment.

As a concession worker at Dollywood Theme Park, responsibilities included preparing and serving food and beverages to guests while maintaining cleanliness and organization of concession stands. Duties included operating cash registers, assisting guests with menu options and special requests, and maintaining proper levels of inventory. Additionally, I assisted visitors with directional assistance around the park.

• Achieved customer satisfaction by accurately taking orders and promptly delivering food items to guests.
• Achieved customer satisfaction by accurately taking orders and delivering food items promptly.
• Resolved customer complaints calmly and professionally to maintain positive relationships with patrons.
• Followed health and safety regulations by maintaining proper food handling practices consistently.

Supervised and engaged campers in outdoor activities, maintaining a safe and friendly environment. The children’s ages ranged from 4 to 14. I helped lead structured programs, served as a role model, and worked with fellow counselors to plan activities and manage daily operations. I had effective communication with campers, parents, and staff. Embracing the camp's values of community and inclusivity was important to my role as camp counselor.

• Worked with children of varying age, interest, skill, and developmental levels.
• Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
• Led groups of children safely through a variety of camp activities.
• Demonstrated strong leadership skills and exemplified the camp's core values as a positive role model.