Ivana Alcala
Farmers Branch
Summary
Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results.
Overview
7
7
years of professional experience
Work History
Private Event Server
BEN HUTCHINSON CATERING
Dallas
09.2025 - Current
- Greeted guests upon arrival, provided information on menu selections, and answered questions regarding availability of items.
- Monitored guest needs and responded promptly to requests.
- Assisted in food and beverage preparation for events.
- Set up and arranged dining areas for various events.
- Followed health and safety regulations during food handling activities.
Packing and Quality Control
TEXAS STRETCH APPAREL
Carrollton
03.2022 - Current
- Organized and prioritized tasks to meet production deadlines and maintain workflow.
- Inspected finished goods for damage, ensuring quality standards by removing defective items.
- Prepared items for secure transit by selecting suitable packing materials and affixing correct shipping labels to minimize shipping errors.
Front Desk Receptionist
The Camp Transformation Center
Farmers Branch
08.2019 - 03.2020
- Managed front desk operations and ensured smooth customer check-ins.
- Welcomed customers at front desk with a friendly demeanor. and made them feel welcome.
- Directed incoming calls to appropriate personnel or department and recorded messages for follow-up.
- Coordinated communication between clients and personal trainers to enhance service experience.
- Organized client files and maintained accurate appointment records daily.
- Handled cash transactions accurately, balancing the register at the end of each shift.
Education
High School Diploma -
R.L. Turner High School
Carrollton, TX06-2019
Skills
- Customer service
- Attention to detail
- Organizational skills
- Time management
- Task prioritization
- Multitasking
- Problem solving
- Fluent in Spanish
Timeline
Private Event Server
BEN HUTCHINSON CATERING
09.2025 - Current
Packing and Quality Control
TEXAS STRETCH APPAREL
03.2022 - Current
Front Desk Receptionist
The Camp Transformation Center
08.2019 - 03.2020
High School Diploma -
R.L. Turner High School