Ivana Aleksa
Summary
Passionate and dedicated professional in patientcare and administrative support gained 5+ years of experience as a CNA and Medical Assistant. Very ambitious, compassionate, and reliable, seeking a new challenging position in the healthcare industry so that I can provide patients with high quality care. Compassionate Nursing Assistant with experience in providing patient care within diverse healthcare environments. Strengths include assisting with daily living activities, monitoring vital signs, and delivering bedside care to patients under nurses' supervision. Previous work has resulted in improved overall patient satisfaction due to effective communication and empathetic patient engagement.
Overview
23
23
years of professional experience
Work History
Nursing Assistant
Mather
06.2025 - Current
- Providing patients with health care assistance in the Oncology Unit assisting Licensed Nurse.
- Measuring and recording all vital signs, reporting abnormalities or emergencies when appropriate to Licensed Nurse.
- Observing and reporting any skin abnormalities and providing appropriate therapeutic measures.
- Obtaining and documenting all patients’ vital signs as required on admission and throughout hospitalization.
- Measuring and documenting patient’s fluid intake /output accurately.
- Implemented and practiced health safety and disease control procedures.
- Answer call light in timely manner.
- Maintained patient trust, dignity and respect while minimizing discomfort during daily health care and daily living including feeding, bathing, changing, repositioning, and providing comfort to patients.
- Utilized strong clinical skills to conduct.
Medical Assistant/Assistant Office Manager
Ronkonkoma Family Medicine
07.2023 - Current
- Independent and efficient in handling various administrative duties, including scheduling and confirming patient appointments, ensuring optimal and clinical efficiency and minimal wait times for patients.
- Conducting proper and accurate EHR documentation for all visits, handling faxes and phone system, ensuring all HIPPA regulations are maintained.
- Making sure physicians receive all messages and medication refills, so that patients’ needs are met accurately.
- Retrieving and sending out records for patients.
- Crediting patients accounts for billing.
- Demonstrating proficiency in taking patient medical histories and vital signs, as well as in performing diagnostic procedures and ancillary tests (e.g., EKG’s, urinalysis, INR, LDX, as well as assisting in x-ray set up, and minor procedures ensuring patients comfort and safety).
- Ensuring cleanliness, sanitation and maintenance of all facilities, exam rooms and equipment, therefore enhancing the office’s credibility.
- Managing inventory and supplies by monitoring levels and submitting replenishment orders before depleted.
Client Coordinator/Receptionist
Veterinary Medical Center of LI
11.2022 - 02.2023
- Directing and transferring calls to proper departments, talking messages, and putting calls on hold or voicemails.
- Entered data into Electronic Medical Records.
- Made client appointments as well as confirmed appointments.
- Prepared patient charts by making sure that all lab work tests are available for the doctors so that they can relay information to the clients.
- Collected fees for services, writing up sales slips/receipts, and dismissing patients.
Volunteer Nurse Assistant
Serenity House
01.2014 - 11.2020
Volunteer
St. Mark Catholic Church
08.2007 - 11.2020
- Religious education teacher- planned course material and lesson planning.
- Cleaned church as well as gardening and maintained plants on church grounds.
- Volunteered at homeless shelters, baking and providing meals to less fortunate.
Assistant Grower
Metrolina Green Houses
01.2017 - 09.2020
- Ensuring all crops were taken care of by scouting for pests and diseases, as well as making sure all irrigation, propagation, and pruning, were done accurately and in a timely manner.
- Chemical applications-drenching, spraying and Integrated pest management.
- Scheduled and facilitated meetings, ensuring teamwork between departments.
- Data recording and entry.
Nurse Assistant - CNA
Serenity House
01.2015 - 12.2015
- Assisted residents with activities of daily living including bathing, dressing, grooming, and helping with meals.
- Administered medication, ensuring patients comfort and pain management.
- Positioned and moved patients making sure that bed sores did not occur, and patient was comfortable.
- Acted as a source of support and reassurance to patients and their families.
Nurse Assistant - CNA
Victory Memorial Hospital
01.2003 - 11.2005
- Provided patients with health care assistance in the Step-Down Unit, ER, CCU, Rehab, Surgical, Maternity and Nursery Units.
- Measured and recorded all vital signs, reporting abnormalities or emergencies when appropriate.
- Implemented and practiced health safety and disease control procedures.
- Maintained patient trust, dignity and respect while minimizing discomfort during daily health care and daily living including bathing, changing, repositioning, and providing comfort to patients.
- Utilized strong clinical skills to conduct.
Education
Patient Care Technician -
New York Medical Career Training Center
Associate of Science - Medical Billing and Coding
Colorado Technical University Online
Certified Nurse’s Assistant -
Caliber Training Institute
High school Diploma and Regents Diploma -
Newtown High School
Skills
- Patient Care
- Vital Signs Monitoring
- Infection Control
- EKG
- Communication Skills
- Administrative Support
- Microsoft Word
- Excel
- Power Point
- Outlook
- Strong work ethic
- Self-motivated
- Electronic health records
- HIPAA compliance
- Patient scheduling
- Health safety protocols
- Collecting specimens
- Infection control
Languages
Croatian
Professional
Slovenian
Professional
Timeline
Nursing Assistant
Mather
06.2025 - Current
Medical Assistant/Assistant Office Manager
Ronkonkoma Family Medicine
07.2023 - Current
Client Coordinator/Receptionist
Veterinary Medical Center of LI
11.2022 - 02.2023
Assistant Grower
Metrolina Green Houses
01.2017 - 09.2020
Nurse Assistant - CNA
Serenity House
01.2015 - 12.2015
Volunteer Nurse Assistant
Serenity House
01.2014 - 11.2020
Volunteer
St. Mark Catholic Church
08.2007 - 11.2020
Nurse Assistant - CNA
Victory Memorial Hospital
01.2003 - 11.2005
Patient Care Technician -
New York Medical Career Training Center
Associate of Science - Medical Billing and Coding
Colorado Technical University Online
Certified Nurse’s Assistant -
Caliber Training Institute
High school Diploma and Regents Diploma -
Newtown High School