Ivana Calero
Duluth ,GA
Summary
Compassionate healthcare professional possesses gentle touch and caring attitude centered on treating people with dignity and respect. Collaborative team player with strong clinical and interpersonal skills. Available 40+ hours per week.
Overview
7
7
years of professional experience
Work History
Medical Scribe
Lifeline Primary Care
07.2022 - Current
- Documented complete information about examinations, treatment plans, lab results, and other details directly into charts.
- Charted patient encounters by recording information such as diagnosis, treatments, and prescriptions.
- Increased overall productivity of clinical staff by providing real-time scribing support during high-volume shifts, enabling better focus on direct patient care.
- Ensured compliance with HIPAA regulations by consistently maintaining patient confidentiality and protecting sensitive information during documentation processes.
- Enhanced patient care by diligently transcribing physician-patient interactions during medical examinations.
- Collaborated with healthcare professionals to ensure timely completion of all necessary documentation, facilitating proper billing and reimbursement processes.
- Facilitated effective communication between healthcare providers by accurately recording diagnostic test results and treatment plans.
- Delivered exceptional customer service to both English-and Spanish-speaking clients through skillful written and verbal communication abilities.
- Facilitated clear communication between healthcare providers and patients, bridging language barriers for optimal care delivery.
- Strengthened relationships with clients by providing culturally sensitive interpretations that demonstrated respect and understanding.
- Contributed to increased client satisfaction by providing effective language support during important meetings.
Assistant Director of Education
Kids Galaxy
08.2021 - 05.2022
- Served as a trusted mentor and advisor to fellow educators, providing guidance on best practices in curriculum design, classroom management, and student engagement strategies.
- Strengthened faculty collaboration by fostering open communication channels and organizing regular professional development opportunities.
- Collaborated with the Director of Education on policy development initiatives, advocating for progressive changes that positively impacted student outcomes.
- Streamlined administrative processes for greater efficiency, reducing paperwork and improving staff productivity levels.
- Recruited, trained and mentored faculty and staff in best practices for instruction.
- Created and updated records and files to maintain document compliance.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Maintained accurate student records while adhering to strict confidentiality guidelines outlined by FERPA regulations.
- Managed substitute teacher scheduling, ensuring seamless instruction continuity during faculty absences.
- Enhanced parent-teacher communication by implementing a monthly newsletter and organizing regular meetings.
- Provided compassionate support to families experiencing personal challenges, connecting them with appropriate resources when needed.
Elderly Caregiver
Benton House Of Sugar Hill
01.2017 - 05.2019
- Offered companionship and kindness to elderly patients.
- Assisted with personal hygiene tasks such as bathing, grooming, dressing, feeding, toileting giving attention to detail.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean, safe, and well-organized patient environment.
- Provided emotional support to seniors, fostering positive relationships and enhancing their overall mental health.
- Supported seniors during nighttime hours by providing assistance and comfort, ensuring a restful night''s sleep.
- Coordinated closely with family members on updates regarding their loved one''s condition while respecting privacy.
Education
Associate of Science - Radiologic Technology
South University
Savannah, GA08.2027
High School Diploma -
Berkmar High School
Lilburn, GA08.2012
Skills
Strong Communication Skills
Adaptability in Fast-Paced Environments
HIPAA Compliance Knowledge
Documentation skills
Problem-solving competence
Documentation And Reporting
Compassionate Caregiving
Relationship Building
Time Management
Dementia Care
Alzheimer's support
Customer Service
Languages
Spanish
Native or Bilingual
Timeline
Medical Scribe
Lifeline Primary Care
07.2022 - Current
Assistant Director of Education
Kids Galaxy
08.2021 - 05.2022
Elderly Caregiver
Benton House Of Sugar Hill
01.2017 - 05.2019
Associate of Science - Radiologic Technology
South University
High School Diploma -
Berkmar High School
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