Ivana Chalik
Fort Myers,FL
Summary
Proven track record of enhancing customer satisfaction and streamlining workflow efficiency at All Star Pizza West Parkland. Demonstrated strong work ethic and effective communication, excelling in high-pressure environments. Fostered positive relationships as a Babysitter. Skilled in time management and customer service, consistently recommended by clients. Eager and always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills.
Overview
3
3
years of professional experience
Work History
Babysitter
Self Employed
06.2021 - Current
- Communicated positively with children and guardians.
- Reassured children when upset providing emotional support and stability.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
Counter Person/Cashier
All Star Pizza West Parkland
01.2023 - 06.2024
- Fostered positive relationships with regular clientele by remembering their preferences along with their names.
- Handled high-pressure situations calmly, addressing customer concerns efficiently while managing multiple tasks simultaneously.
- Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
- Performed daily opening/closing procedures diligently so as not to miss any important steps.
- Enhanced customer satisfaction by providing efficient service and accurate order fulfillment.
- Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
- Processed customer orders and accurately entered into order system.
- Managed multiple tasks in high-volume environment.
- Trained new employees in counter operations, improving overall staff performance and productivity.
- Collaborated with team members to streamline processes for improved workflow efficiency.
- Coordinated with kitchen staff to ensure timely order preparation during peak hours.
Education
Bachelor of Science - Nursing
Florida Gulf Coast University
Fort Myers Beach, FL05.2028
High School Diploma -
Marjory Stoneman Douglas High School
Coral Springs, FL06.2024
Skills
- Excellent work ethic
- Team Player
- Effective Communication
- Patience and Empathy
- Reliability
- CPR Certified
Timeline
Counter Person/Cashier
All Star Pizza West Parkland
01.2023 - 06.2024
Babysitter
Self Employed
06.2021 - Current
Bachelor of Science - Nursing
Florida Gulf Coast University
High School Diploma -
Marjory Stoneman Douglas High School
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