Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivana Gonzalez

Hillside

Summary

Well-versed in sales and client relations. Experienced in diverse retail environments. Quick learning, and successful at managing multiple priorities.

Overview

4
4
years of professional experience

Work History

Receptionist

The Colour Room
05.2024 - Current
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Resolved customer problems and complaints.
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.

Assistant Manager

Nosvino
09.2022 - 05.2024
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of stock
  • Generated repeat business through exceptional customer service.

Cashier

SUBWAY®Restaurants
01.2022 - 09.2022
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Managed procedures for opening and closing.

Sales Associate

Inspiration
08.2021 - 11.2021
  • Organized racks and shelves to maintain stores appearance.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Handled inventory logs.

Education

High School Diploma -

Thomas Jefferson Arts Academy
Elizabeth, NJ
2019

Skills

  • Organization skills
  • Time management
  • Telephone skills
  • Data entry
  • Customer/Client relations
  • Product/Service knowledge
  • Courteous and Professional

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Receptionist

The Colour Room
05.2024 - Current

Assistant Manager

Nosvino
09.2022 - 05.2024

Cashier

SUBWAY®Restaurants
01.2022 - 09.2022

Sales Associate

Inspiration
08.2021 - 11.2021

High School Diploma -

Thomas Jefferson Arts Academy

Similar Profiles

CREATE PROFILE
Ivana Gonzalez