Ivana Krekovic
Eastlake,Ohio
Summary
I want to succeed in a stimulating and challenging environment, building the success of the company while I experience advancement opportunities. I possess core competencies, such as being an ethical, loyal and employee, placing a premium on personal integrity and commitment to excellence. Friendly and positive team player, natural leader with experience training and mentoring employees.
Versatile and hardworking Quality & Operational Excellence Specialist with several years of hands-on experience and a proven track record of success. Multilingual (fluent in Croatian, German, and English) with excellent communication and interpersonal skills. Critical, analytical thinker, skilled at coordinating workflow, planning, budgeting, and analyzing data. Strong background in Microsoft products and teamwork. Six Sigma Yellow Belt holder. Currently in the completion phase of Green belt. True cosmopolitan with extensive experience interacting with others from different cultures and backgrounds.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Operational & Excellence Specialist
ABB Inc.
03.2022 - Current
- Support strategy: Promote and support the deployment of the Quality and Operational Excellence (Q&OpEx) strategy to accelerate the rate of operational improvement
- Operations: Establish and implement Q&OpEx priorities and targets in cooperation with functional team members across all functions within the local operation, monitor progress and support actions on deviations from targets
- Strengthen organization: Train and coach local teams in the standard quality improvement approach (i.e
- L6S) to develop organization capability to continuously improve business practices and performance
- Operational excellence: Take part and lead continuous improvement projects
- Share your knowledge within the organization
- Establish and maintain a continuous improvement culture
- Quality management system (QMS): Support and maintain the QMS of the local division to drive standardization and consistent execution in delivery of customer requirements with all aspects managed in line with ISO standards as well with ABB Business area and Division guidance
- Act as the Quality Council Chair for the US Life Cycle Services group
- Customer: Assists with the analysis and communication of customer perceptions to guide the local improvement actions toward greater customer satisfaction
- Quality Compliance: Lead internal audits to verify whether the QMS conforms to ABB and ISO requirement, and that it is effectively maintained
- Lead the Quality council management reviews
- Lead the external audits
- Assist in the application of appropriate corrective and preventive action and manage solutions to closure.
Procurement & Logistics Specialist
ABB Inc.
09.2019 - 03.2022
- Manage supply to strengthen business relationship with suppliers; implement collaborative optimization strategy
- Manage and lead logistics negotiation projects
- Attend Risk reviews to identify risks for utilizing certain suppliers
- Aggressive cost management of spend with focusing on risk on a significant scale
- Utilize SAP daily for various activities regarding Supply Chain Management
- Meet with suppliers to negotiate new pricing
- Complete Usage reports & identify common purchases, to keep cost low
- Utilize various internal procurement tools with ABB
- In charge of assembling cabinets for various Power projects within ABB; purchasing cabinets, material & negotiation assembling cost with external suppliers
- Complete monthly Forecast for S+ Hardware
- Qualify suppliers in SAP Ariba.
Import/Export Specialist
ABB Inc.
01.2017 - 10.2019
- Import Customs clearance service – International inbound Cargo
- Also take care of Exporting material to assigned countries
- Work with Customs Broker instructions & manage broker performance
- Drive efficiency and accuracy of Customs transactions
- Execute daily transactions in accordance with trade complication strategy & policy at Global/Regional/Country level
- Verify HTS and ECCN tariff classifications per ABB database; country of Origin; transaction value per the Purchase Order or Sales doc
- Identify duty mitigation opportunities in Region/Country and saving cost via quality improvement initiatives and process standardization
- Enter Purchase Orders & following correct guidelines
- Additional training in SOFA – ABB Software factory; create licenses, correct licenses in xml editor, account maintenance & various other tasks
- Completed Yellow Belt Six Sigma & was tasked with using new obtained skills to implement project, to assist with improving the department.
Sr. Project Management Assistant
ABB Inc.
07.2014 - 01.2017
- Possessing time management and organizational skills, assisting project managers to stay on track and meet deadlines - crucial in helping to keep the project on time and within budget
- Making sure that contract terms are understood to ensure timely invoicing
- Provide monthly SAP and MS Excel reports for engineering resource budget, planning and variance meetings
- Collaborate with Project Team Members to develop and manage SharePoint sites
- Take on project responsibilities when Project Manager focuses on other critical project workflows.
Sr. Specialist (Service Coordinator)
ABB Inc.
01.2013 - 07.2014
- Focus on customers’ needs by offering superior solutions throughout the entire life cycle of customers’ engine products
- Provide quotations to customers and work closely with Operations Managers
- Coordinate all service work in the Gulf region according to customers’ work specifications
- Communicate efficiently and effectively in a professional manner on all aspects on service activities, verbal or written
- Supports customers with high level interface and close working relation, providing consultancy and advice to maintain the product in accordance.
Education
Bachelor of Business Administration, International Business -
Cleveland State University
Cleveland, Ohio12.2010
Skills
- Customer Relations
- Expert Problem Solving
- Documentation Management
- Quality Assurance
- Management collaboration
- Advanced Communication
- Root Cause Analysis
- Quality Assessment
- Supply Management
- Self Motivation
- Time Management
- Problem-Solving
- Multitasking
- Attention to Detail
- Multitasking Abilities
- Organizational Skills
- Task Prioritization
- Problem-solving abilities
- Excellent Communication
- Written Communication
- Relationship Building
- Team building
- Project Planning
- Decision-Making
- Active Listening
- Process Improvement
- Interpersonal Communication
- Reliability
- Problem-solving aptitude
- Issue Research
- Process Analysis
- Audit reporting
- Effective Communication
- Time management abilities
- Professional Demeanor
Accomplishments
- Achieved the recertification of the Life Cycle division in ISO 9001 by completing a (5) day long audit with accuracy and efficiency and no findings, corrective actions needed to be provided by ABB Inc.,
- Documented and resolved multiple CCRP's which led to positive changes such as a new process, new established relationships & possible product change.
- Used Microsoft Excel to develop Pivot tables to show COPQ and Savings in various Divisions.
- Collaborated with team of 13 in the development of achieving the Yellow Belt Six Sigma certification. This was a training in person and a lot of planning ahead of time was needed.
- Achieved in increase of submissions & receiving back NPS surveys by introducing NPS and leading trainings for Project team, Engineers, Service Manages and other team members. tasks.
Personal Information
Hobbies: Reading Daily News, Books –Historical/Biographical; Current Events Magazines, Travel Seeing the world from a different perspective; learning about other cultures and the country traditions/societies., Sports –- Running and Biking / Avid Fan of Professional Soccer and Basketball
References
- Terry Shusta, Operations Manager, ABB Inc., (216) 319-1903, terry.shusta@us.abb.com
- Carol Ann Lane, Sr. Project Assistant, ABB Inc., (216) 233-7313, carol.ann.lane@us.abb.com
- Bob Horton, Director, Southern Operations - US Service, ABB Inc., (404) 395-3458, robert.horton@us.abb.com
- James A. ODonnell, SR. Project Manager, ABB Inc., (440) 420-3815, james.a.odonnell@us.abb.com
Certification
- ISO 14001 & 45001 Certificate Internal Auditor - April, 2024.
- ISO 9001:2015 Certificate Internal Auditor - April, 2023
- L6S Green Belt exam - November, 2022
- L6S Yellow Belt and exam - June, 2018
Languages
Croatian
Native or Bilingual
English
Native or Bilingual
German
Professional Working
Timeline
Operational & Excellence Specialist
ABB Inc.
03.2022 - Current
Procurement & Logistics Specialist
ABB Inc.
09.2019 - 03.2022
Import/Export Specialist
ABB Inc.
01.2017 - 10.2019
Sr. Project Management Assistant
ABB Inc.
07.2014 - 01.2017
Sr. Specialist (Service Coordinator)
ABB Inc.
01.2013 - 07.2014
Bachelor of Business Administration, International Business -
Cleveland State University
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