Ivana Miro
Simi Valley,CA
Summary
Licensed Esthetician certified in facial procedures. Experience includes skin care facials, peels, acne treatments and microdermabrasion. Accountable, and hardworking individual with a track record of problem solving, quick thinking, and resolving complex issues with a proven ability to be a team-player with excellent interpersonal skills able to communicate with people with diverse personalities and backgrounds.
Overview
12
12
years of professional experience
Work History
Esthetician
Natural Aesthetics Center
06.2022 - 07.2023
- Fostered a friendly, warm, and exceptional customer experience
- Recommended appropriate retail products for clients home-care regimen
- Analyzed skin condition of clients skin in order to make recommendations to improve skin quality
- Reinforced customer selections by reviewing use and benefits of chosen products
- Educated clients on procedures and treatment options; as well as current promotions, events, and services that are being offered
- Stocked treatment room with proper supplies
- Developed customized facial treatments for individual clients to address specific skin concerns
- Recommended and performed Hydro-Dermabrasion, Microdermabrasion, Peels, and Dermaplane facials
- Sterilized equipment for client treatments.
Teacher's Aide
Los Angeles Unified School District
01.2017 - 06.2022
- Assisted teachers in helping small groups with Language Arts, Reading, and Math
- Taught lessons in math (numbers, counting, addition, subtraction, number groups, 2-Dimensional and 3-Dimensional shapes)
- Supported student learning objectives through personalized and small group assistance to support classroom instruction
- Assisted lead teacher with daily routines which including, providing education, playtime and all around child safety
- Assisted with storytelling, rhyming games and acting games to further children’s language and vocabulary development, improved social skills, introduce scientific and mathematical concepts
- Assisted in development and implementation of daily lesson plans and activities
- Graded papers, filed documents, entered grades in computer system
- Instructed and monitored students in usage and care of equipment and materials to prevent injuries and damage
- Demonstrated patience and understanding while managing difficult situations
- Supervising students in the event of absence with teacher
Barista/Cashier
Starbucks Coffee
08.2011 - 10.2017
- Maintained consistent attendance and punctuality, worked as part of a team, had strong interpersonal skills, good communications skills, meets Starbucks operating policies and standards when preparing quality beverages and food products, followed sanitary and safety standards, able to learn quickly due to fast paced environment, and provide excellent customer service
- Demonstrated excellence in customer service and hospitality utilizing interpersonal communication skills
- Organized storage area to allow easier access and consisted storage
- Mocked store audits to maintain healthy and eye pleasing environment standards
- Responsible for time management and prioritizing to ensure task completion
- Built relationships with customers and great service consistency.
Education
AA -
Los Angeles Pierce College
Winnetka, CACA ESTHETICIAN LICENSE - ESTHETICS
Academy For Salon Professionals
Northridge, CA05.2020
High School Diploma -
Los Angeles Baptist High School
North Hills, CA01.2011
Skills
- Verbal communication skills
- Phone skills
- People skills
- Customer service
- Professionalism
- Multi-tasking
- Great attention to detail
- Able to accurately check guest identification
- Excellent people and customer service skills
- Time-management skills
- Ability to work in fast-paced environment and remain calm while doing so
- Able to accept criticism
- Good decision-making and problem-solving skills
- Infection Control
- Chemical Facial Peels
Languages
Spanish
Native or Bilingual
Timeline
Esthetician
Natural Aesthetics Center
06.2022 - 07.2023
Teacher's Aide
Los Angeles Unified School District
01.2017 - 06.2022
Barista/Cashier
Starbucks Coffee
08.2011 - 10.2017
AA -
Los Angeles Pierce College
CA ESTHETICIAN LICENSE - ESTHETICS
Academy For Salon Professionals
High School Diploma -
Los Angeles Baptist High School
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