Summary
Work History
Education
Skills
Certification
Timeline
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Ivana Pazman

Ivana Pazman

Samoborski Otok,Croatia

Summary

Procurement professional with proven track record in sourcing and supplier management. Known for strong analytical abilities and effective negotiation skills, driving cost-efficiency and quality improvements. Highly reliable team player with focus on collaboration and adaptability to changing demands.

Work History

Procurement Specialist

Edel Sport d.o.o.
04.2024 - 10.2024
  • Negotiated contracts with suppliers to secure optimal pricing and terms.
  • Developed procurement strategies aligned with organizational goals for efficiency.
  • Managed supplier relationships to enhance quality and reliability of materials.
  • Conducted market research to identify new sourcing opportunities and trends.

Translator

Lawbrook D.o.o. (Construction, UK)
04.2022 - 03.2023
  • Tenders, cost monitoring, site coordination
  • Translated legal documents with high accuracy and attention to detail.
  • Conducted thorough research on legal terminology to improve translation accuracy and understanding.

Reception Manager

Ministry of Culture and Media
06.2020 - 11.2021
  • Maintained accurate records of visitor interactions and inquiries, enhancing data management practices.
  • Provided support to colleagues during challenging situations by offering assistance, guidance, and encouragement as needed.

Customer Service Specialist

Hansgrohe & Rockwool d.o.o.
01.2018 - 01.2019
  • Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
  • Handled escalated calls calmly, finding resolutions that satisfied both the company and the customer''s needs.
  • Managed high call volume while maintaining a courteous and professional demeanor.

Sales Administrator

Pioneer (Dupont) Sjeme D.o.o.
01.2017 - 01.2018
  • Managed sales order processing, ensuring prompt and accurate fulfillment.
  • Coordinated communication between sales team and clients to enhance service delivery.
  • Developed and maintained sales reports using CRM systems to track performance metrics.
  • Streamlined administrative processes, resulting in improved efficiency within the sales department.

Office Manager

Consulting Solution D.o.o.
01.2016 - 01.2017
  • Streamlined office operations by implementing efficient scheduling and resource allocation processes.
  • Oversaw administrative functions, ensuring compliance with organizational policies and procedures.
  • Managed vendor relationships to optimize service delivery and cost-effectiveness.
  • Developed staff training programs that enhanced team performance and operational efficiency.
  • Negotiated contracts effectively, achieving favorable terms for clients while minimizing risks.
  • Coordinated property showings and open houses, showcasing properties to potential buyers.

Procurement Specialist, Project Coordinator

INA Plc (Oil & Gas Company)
01.2001 - 01.2015
  • SAP implementation, contract management, procurement coordination
  • Developed and implemented procurement strategies to optimize vendor relationships and reduce costs.
  • Negotiated contracts with suppliers, achieving favorable terms and enhancing procurement processes.
  • Conducted regular supplier performance evaluations to maintain high standards of quality and service delivery.
  • Collaborated with finance teams to align procurement budgeting with overall business objectives.
  • Coordinated closely with finance teams to monitor budgets and cash flow implications related to procurement activities.

Proofreader

Školska Knjiga
01.2001 - 01.2011
  • Proofreading, editing, content writing
  • Ensured grammatical accuracy and consistency across various document types.
  • Collaborated with authors to implement feedback and enhance content quality.
  • Checked and corrected grammatical and spelling errors in diverse documents.
  • Improved document accuracy by meticulously proofreading and editing various types of content.

Front Desk Receptionist

YMCA
01.1993 - 10.1993
  • Managed front desk operations, ensuring smooth guest check-in and check-out processes.
  • Handled multi-line phone systems, responding to inquiries and directing calls efficiently.
  • Coordinated appointments and meetings, optimizing scheduling for staff and clients.
  • Maintained organized reception area, creating welcoming environment for visitors.

Education

BA Economics Degree - undefined

Faculty of Economics and Business Studies
Zagreb

Skills

  • Languages: Croatian (native), English (fluent)
  • IT: SAP END USER, MS Office, OTIF, EDI, Intrastat
  • Other: Experienced in tenders, contracts, project coordination and logistics
  • Consistency checking
  • Writing improvement suggestions
  • Patience and focus
  • Interpersonal and written communication

Certification

ECDL

Timeline

Procurement Specialist

Edel Sport d.o.o.
04.2024 - 10.2024

Translator

Lawbrook D.o.o. (Construction, UK)
04.2022 - 03.2023

Reception Manager

Ministry of Culture and Media
06.2020 - 11.2021

Customer Service Specialist

Hansgrohe & Rockwool d.o.o.
01.2018 - 01.2019

Sales Administrator

Pioneer (Dupont) Sjeme D.o.o.
01.2017 - 01.2018

Office Manager

Consulting Solution D.o.o.
01.2016 - 01.2017

Procurement Specialist, Project Coordinator

INA Plc (Oil & Gas Company)
01.2001 - 01.2015

Proofreader

Školska Knjiga
01.2001 - 01.2011

Front Desk Receptionist

YMCA
01.1993 - 10.1993

BA Economics Degree - undefined

Faculty of Economics and Business Studies

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