Ivana Sakota
Syracuse,NY
Summary
Professional in student support with proven ability to provide comprehensive assistance to facilitate student success. Expertise in developing tailored support strategies and addressing diverse student needs. Strong focus on collaboration and results, ensuring adaptability to dynamic educational environments. Proficient in active listening and conflict resolution.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Student Support Assistant
InclusiveU
Syracuse, NY
01.2026 - Current
- Assisted students with academic challenges, fostering a supportive learning environment.
- Developed and implemented individualized support plans to enhance student engagement.
- Enhanced office efficiency by maintaining electronic files and organizing documents for easy retrieval.
Direct Support Professional
DPAO
Syracuse, NY
06.2024 - Current
- Provided assistance to individuals with daily activities such as personal care, meal preparation and medication reminders.
- Assisted in planning and implementing recreational activities for participants.
- Developed relationships with families of those receiving services to ensure continuity of care.
Lifeguard and Swim Instructor
Elevate Fitness
Dewitt, NY
10.2021 - Current
- Taught basic survival skills such as floating, treading water, emergency exits from the pool.
- Provided swimming instruction to individuals and groups of all ages.
- Created weekly lesson plans tailored to the specific goals of each group or individual participant.
Front Desk Associate
Elevate Fitness
Dewitt, NY
10.2021 - Current
- Greeted and welcomed gym members, visitors, and guests upon arrival.
- Conducted tours of the facilities for potential new members interested in joining the gym.
- Answered phones promptly and directed calls appropriately.
Lifeguard
Hal Welsh East Area YMCA
Fayetteville, NY
08.2019 - 10.2021
- Supervised swimming activities, ensuring adherence to safety protocols and guidelines.
- Monitored the pool area, identifying potential hazards and addressing them promptly.
- Led educational sessions on swim techniques for children, fostering skill development and confidence in participants.
Education
Associate of Science - Health Science
Onondaga Community College
Syracuse, NY05-2023
Skills
- Personal care
- Crisis intervention
- Activity planning
- Relationship building
- Disability awareness
- Empathy and patience
Certification
- Lifeguarding (Including Deep Water)
- CPR/AED for Professional Rescuers
- First Aid
- DONA Trained Birth Doula
- Breastfeeding for Doula Training
Languages
Serbian: Native/ Bilingual
Bosnian: Native/ Bilingual
Spanish: Professional
Croatian: Native/ Bilingual
English: Native/ Bilingual
Timeline
Student Support Assistant
InclusiveU
01.2026 - Current
Direct Support Professional
DPAO
06.2024 - Current
Lifeguard and Swim Instructor
Elevate Fitness
10.2021 - Current
Front Desk Associate
Elevate Fitness
10.2021 - Current
Lifeguard
Hal Welsh East Area YMCA
08.2019 - 10.2021
Associate of Science - Health Science
Onondaga Community College