Ivana Salgado
Brownfield,Texas
Summary
Versatile and bilingual professional with a proven track record in customer service and cash handling, demonstrated during roles at Ultimate Plumbing and a family-owned Convenience Store in Mexico. Known for exceptional work ethic, integrity, and the ability to maintain professionalism in high-stress situations. Excelled in enhancing customer satisfaction and streamlining transactions, significantly contributing to workplace efficiency.
Overview
2020
2020
years of professional experience
Work History
Cashier
Convenience Store (owned by Family in Mexico
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Apprentice Plumber
Ultimate Plumbing
- Assisted licensed plumbers in installation and repair of plumbing systems.
- Maintained clean workspaces during all phases of projects, upholding company image while promoting a culture of professionalism within the team.
- Followed safety practices and procedures to reduce on-site risks.
- Cleaned and maintained plumbing tools and equipment to reduce potential downtime.
Sales Associate
Boutique (in Mexico)
08.2018 - 08.2019
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Volunteer Services Officer
Ojinaga Customs (border Crossing Station)
11.2016 - 04.2018
- Collaborated with department heads to identify specific needs for volunteer support, leading to better resource allocation.
- Promoted a positive volunteer culture with regular recognition events and open communication channels.
- Organized workshops and development sessions that focused on enhancing skill sets relevant to each individual''s volunteering role.
- Recruited and trained new volunteers on volunteer program goals and objectives.
Education
Accounting
CETis 98
Ojinaga, Chih. MX06.2018
Skills
- Customer service
- Customer assistance
- Work ethic and integrity
- Patience and empathy
- Cash handling
- Cleaning and sanitizing
- Money handling
- Reliability and punctuality
- Professionalism and courtesy
- Attention to detail
- Empathy and patience
- Basic math
- Hospitality and accommodation
- Honest and dependable
- Can speak English and Spanish
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Sales Associate
Boutique (in Mexico)
08.2018 - 08.2019
Volunteer Services Officer
Ojinaga Customs (border Crossing Station)
11.2016 - 04.2018
Cashier
Convenience Store (owned by Family in Mexico
Apprentice Plumber
Ultimate Plumbing
Accounting
CETis 98
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