Ivanah Atkinson

- Developed, managed, and maintained strategic accounts within the region.

- Created customized solutions that addressed customer specific objectives/needs.

- Developed relationships with key contacts that result in account growth.

- Traveled to interact with assigned & existing strategic accounts at their locations as appropriate.

- Prepared quotes through sourcing and lead project management.

- Represented interactions with customers, vendors, and third party contractors.

- Developed strategic plans for assigned territory/market and achieved sales goals.

- Identified, developed, and delivered new business opportunities.

- Entered new customer data and other sales data for current customers into computer database.

- Completed all required sales reports and detailed documentation within a designated timeframe.

- Responsible for communications and required negotiations with internal and external organizations.

- Tracked and analyzed key account performance metrics.

- Served as primary customer interface from inquiry to final delivery

- Built proposals and discussed details with customer,

- Sourced materials to meet non-inventory customer needs.

- Managed orders from inquiry to delivery

- Followed up on customer inquiries and requests, maintaining CRM database

- Built and maintained relationships with customers and suppliers

- Communicated customer needs within the organization, ensuring on-time deliveries and customer satisfaction

- Researched and developed sales opportunities with existing and potential customers.

- Collaborated with teams and stakeholders to align administrative priorities with organizational goals.

- Coordinated shipping schedules to optimize delivery timelines and resource allocation.

- Managed inventory levels using advanced tracking systems to ensure accuracy and compliance.

- Implemented process improvements, reducing shipping errors and enhancing operational workflows.

- Oversaw documentation preparation for international shipments, ensuring adherence to regulatory requirements.

- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.

- Developed and maintained relationships with shipping vendors to achieve reliable delivery of orders and boost rapport.

• Proactively maintained a working knowledge of the executives’ obligations and responsibilities to assist in managing work products, timelines, and priorities.
• Managed calendars, including the coordination of complex executive meetings and appointments.
• Composed, prepared, and distributed meeting agendas, materials, attendance, and minutes as assigned and in a timely manner.
• Acted as a liaison between the executives and others, assuring that information is channeled appropriately and in a timely fashion.
• Prepared professionally written communications which include but are not limited to correspondence, presentations, reports, and research.