Ivanah Ramos
Midland ,TX
Summary
Experienced administrative professional prepared for this role with strong background in office management, scheduling, and communication. Skilled in handling multiple tasks efficiently, ensuring smooth operations, and supporting executive teams. Team collaboration and adaptability to changing needs drive consistent achievement of organizational goals. Known for reliability and fostering positive work environment.
Overview
13
13
years of professional experience
Work History
Private Elderly Caregiver
Shirlee Jo Locker
07.2023 - Current
- Facilitated social engagement for client by organizing outings, accompanying them on walks, or engaging in conversation.
- Provided mobility support through transfers, ambulation assistance, and the use of adaptive equipment.
- Coordinated transportation services for medical appointments or personal errands as needed for uninterrupted daily living routines.
- Served as a reliable point of contact for family by providing consistent communication regarding the health status of their loved one.
- Developed personalized care plan for patient to meet her unique needs and preferences.
- Promoted overall well-being by encouraging regular physical exercise within her abilities.
- Implemented fall prevention measures including clutter removal.
- Collaborated with family members and healthcare professionals to develop comprehensive care strategies for optimal results.
- Enhanced client safety by closely monitoring health conditions and promptly addressing any concerns.
- Offered companionship during difficult times by providing emotional support and empathetic listening skills.
- Assisted her with daily living activities such as bathing, dressing, grooming, and toileting for improved hygiene.
- Handled financial matters on her behalf when necessary including bill payment or budgeting assistance with fiscal responsibility in mind.
- Delivered nutritious meals tailored to individual dietary needs while respecting her preferences.
- Transported her to events and activities, medical appointments, and shopping trips.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Administered medications following prescribed instructions to alleviate symptoms and discomfort, monitoring client reactions.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Volunteer Coordinator
Opportunity Tribe
08.2019 - 08.2023
- Managed volunteer calendar and verified coverage of key roles during volunteer unavailability.
- Recruited and trained new volunteers on volunteer program goals and objectives.
- Provided ongoing support to volunteers throughout their tenure, addressing any concerns or issues promptly to ensure satisfaction and commitment to the organization''s goals.
- Collaborated with other departments to maximize impact of volunteer efforts.
- Managed and tracked volunteer hours and progress to support accurate documentation.
- Maintained regular communication with volunteers through newsletters, social media updates, and personal check-ins, keeping them engaged and informed about upcoming opportunities.
- Organized recognition events to show appreciation for volunteer contributions, boosting morale and promoting a positive organizational culture.
- Coordinated large-scale events involving multiple teams of volunteers, resulting in successful fundraisers and community outreach initiatives.
- Managed a database of over 200 volunteers, ensuring accurate record-keeping and easy access to information when needed.
- Worked with program teams to identify and match volunteers with appropriate activities.
- Resolved issues through active listening and open-ended questioning, escalating major problems to manager.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
- Delegated tasks to administrative support staff to organize and improve office efficiency.
- Managed supervisor itinerary and appointments and streamlined scheduling procedures.
- Organized spaces, materials and catering support for internal and client-focused meetings.
- Improved office operations by automating client correspondence, record tracking and data communications.
- Implemented project management techniques to overcome obstacles and increase team productivity.
- Organized meetings for executives and coordinated availability of conference rooms for participants.
- Built highly-efficient administrative team through ongoing coaching and professional development opportunities.
- Coordinated recruitment drives, significantly increasing pool of volunteers for various projects.
- Negotiated with vendors for supplies and services, reducing costs for volunteer events and activities.
- Implemented volunteer feedback system to identify areas for improvement and enhance volunteer satisfaction.
- Organized large-scale fundraising events, raising significant funds for community projects.
- Worked effectively in fast-paced environments.
- Self-motivated, with a strong sense of personal responsibility.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Managed time efficiently in order to complete all tasks within deadlines.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Developed and maintained courteous and effective working relationships.
Administrative Assistant
First Methodist Church
08.2017 - 08.2019
- Delivered excellent customer service through prompt responses to parishioners inquiries, addressing concerns effectively, and building strong relationships.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Optimized calendar management for staff by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Organized office events such as holiday parties or team-building activities, promoting a positive company culture and boosting employee morale.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Collaborated on special projects as assigned by leadership, contributing research findings or coordinating event logistics as needed for success.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Organized company events to enhance team cohesion, coordinating logistics and catering for over 50 participants.
- Demonstrated strong organizational and time management skills while managing multiple projects.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Teachers Aide
First Methodist Church, Children's Day Out
08.2011 - 05.2013
- Assisted teachers with supervision and care of group of 8 children.
- Supported student learning objectives through personalized and small group assistance.
- Set up visual aids, equipment, and classroom displays to support teacher's lesson delivery.
- Maintained safety and security by overseeing students in recess environments.
- Distributed learning materials such as worksheets, textbooks and group assignments.
- Completed daily reports on attendance and disciplinary performance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Copied, organized and distributed classroom assignments or other paperwork.
- Managed classroom behavior effectively, creating a positive learning atmosphere conducive to academic success.
- Collaborated with fellow teaching assistants to create a consistent and supportive learning environment for students.
- Fostered strong relationships with parents through regular communication about student progress, concerns, and achievements.
- Supported student physical, mental, and social development using classroom games and activities.
Education
Certification - Cosmetology
Midland College
Midland, Texas, TX05-2010
High School Diploma -
Midland High School
Midland, TX05-2008
Skills
- Attentive to People
- Excellent Communication
- Reliability
- Multitasking Abilities
- Teamwork and Collaboration
- Fast Learner
- Organizational Skills
- Computer Skills
- Office Administration
- Multi-line phone proficiency
- Event Coordination
Languages
Spanish
Native or Bilingual
Timeline
Private Elderly Caregiver
Shirlee Jo Locker
07.2023 - Current
Volunteer Coordinator
Opportunity Tribe
08.2019 - 08.2023
Administrative Assistant
First Methodist Church
08.2017 - 08.2019
Teachers Aide
First Methodist Church, Children's Day Out
08.2011 - 05.2013
Certification - Cosmetology
Midland College
High School Diploma -
Midland High School
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