Ivan David Marin

•Maintained high service standards by keeping meticulous records of alcohol and mixer inventories and completing orders on time.
•Relayed orders to the bar and kitchen by accurately recording guest choices and entering them into the register.
•Was frequently complimented by customers for going above and beyond my normal responsibilities.
•Kept track of cash receipts and deposits to ensure complete accuracy.

•Maintained customer satisfaction with timely table check-ins to assess drink or other needs.
•Wiped tables, placed trash in receptacles, and restocked napkin dispensers in the outdoor eating area and indoor dining room.
•Kept track of the event's finances, including initial deposits, payments due, and balances at the end.
•Performed opening, closing, and shift change duties with precision to keep the restaurant running smoothly and ready to meet all customer needs

•Receiving and Inspection: Receive incoming shipments, verify accuracy, inspect for damages, and appropriately store products.
•Order Fulfillment :Pick customer orders accurately, pack items securely, prepare shipping documents, and coordinate shipments.
•Quality Control: Ensure proper handling and storage, conduct quality checks, and report any issues to supervisors.
•Safety and Maintenance: Adhere to safety protocols, keep the warehouse clean, and report hazards or equipment malfunctions.

• Built strong relationships with clients, leading to repeat business and referrals.
• Collaborated with team members to exceed sales targets and achieve company goals.
• Delivered exceptional service, consistently meeting or exceeding performance metrics.
• Managed a high volume of inbound calls while maintaining a professional demeanor under pressure.
• Contributed positively to a team-based work environment focused on achieving collective objectives.
• Exceeded monthly quotas consistently by effectively managing time and prioritizing tasks aligned with organizational objectives.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.