Montserrat Contreras
Mission,USA
Summary
Detail oriented team player focused on meeting goals with experience in leadership and interpersonal skills. Always looking for opportunities to learn and challenge myself in new areas. Great at multitasking and meeting deadlines efficiently.
Overview
14
14
years of professional experience
Work History
FRONT OFFICE ADMINISTRATOR
OMS of South Texas
Edinburg, TX
04.2023 - 03.2025
- Greeted and welcomed patients and visitors, enhancing first impressions.
- Answered incoming phone calls promptly, assisting with appointment scheduling and emergency triage.
- Scheduled patient appointments, surgeries, and consultations, optimizing oral surgeon's time management.
- Registered new patients and updated existing records in EMR, ensuring HIPAA compliance.
- Collected and processed patient payments, maintaining accurate financial transaction records.
- Verified insurance coverage and processed paperwork.
- Executed general administrative tasks, including filing and mailing, improving office organization.
SPANISH DATA COLLECTOR
Amplify
REMOTE, TX
04.2022 - 04.2023
- Oversaw school team, ensuring compliance with deadlines and data collection protocols.
- Coordinated remote team collaboration and overseeing 100% of data entry.
- Scheduled evaluations and resolved issues with School's On-Site Coordinator.
- Reported daily and weekly results to Project Coordinator, achieving 100% accuracy.
- Assisted with onboarding process for new team members, enhancing integration.
- Conducted virtual assessments of K-6th grade Spanish language literacy within specified timeframes.
- Summarized data while adhering to confidentiality protocols, maintaining integrity.
SPANISH TEACHER, CURRICULUM DEVELOPER, COURSE LEAD
Denver School Of Science And Technology, Green Valley Ranch High School
Denver, CO
08.2016 - 02.2022
- Spanish Teacher to over 100 students per year to both heritage and non-heritage speakers
- Planning, grading, progress monitoring and classroom management
- Coordinating family communication and academic conferences
- Student Advisor, promoting and providing reoccurring academic and personal support and guidance
- Advocated for advisees resources and worked with parents and staff to reach student's success
- Co-founded, designed, and facilitated monthly workshops for DEI Staff Development
- Co-founded Student's Latinx Alliance
- Provided mentorship and facilitated student's involvement in community
- Provided Spanish for Heritage Speakers 1 expertise as Course Lead for 8 educators
- Supporting team's success, culture and goals
- Developing and implementing curriculum for Spanish for Heritage Speakers 1 (SHS1) course using ACTFL's language acquisition guidelines and Culturally Relevant approach
- Defining and articulating learning outcomes and implementing academic grading standards for SHS1 course at network level
ELA PARAPROFESSIONAL
McGlone Elementary School
Denver, CO
09.2015 - 06.2016
- Supported with planning and delivery of core subject lessons in both English and Spanish for grades 1st and 2nd
- Liaised one-on-one with students to provide additional support tailored to specific learning needs
- Spearheaded the design and implementation of after-school ESL program
- Contributed to the delivery and programming of Newcomer Students Group program
GUEST ASSOCIATE
The Children's Museum of Brownsville
Brownsville, TX
08.2013 - 06.2014
- Responding to guest inquiries, such as membership and private event booking information
- Handling POS software to provide business transactions for museum visitors and Museum's gift store
- Providing educational presentations and facilitating Special Education workshops while maintaining safety and security guidelines
SPANISH TRANSLATOR & SALES ASSISTANT
The Brownsville Herald/El Nuevo Heraldo
Brownsville, TX
07.2011 - 05.2012
- Translate and edit Spanish advertisement and editorial pieces for the daily edition
- Assist Account Executive with 100% of sales proposals, processing, budgeting, and marketing in the Advertisement Department
Education
Bachelor of Arts - Psychology
The University of Texas at Brownsville
Brownsville, TXSkills
- Microsoft Office
- Google Workspace
- Data Entry and Confidentiality
- Spanish Translation & Interpretation
- Curriculum development
- Project management & Collaboration
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
FRONT OFFICE ADMINISTRATOR
OMS of South Texas
04.2023 - 03.2025
SPANISH DATA COLLECTOR
Amplify
04.2022 - 04.2023
SPANISH TEACHER, CURRICULUM DEVELOPER, COURSE LEAD
Denver School Of Science And Technology, Green Valley Ranch High School
08.2016 - 02.2022
ELA PARAPROFESSIONAL
McGlone Elementary School
09.2015 - 06.2016
GUEST ASSOCIATE
The Children's Museum of Brownsville
08.2013 - 06.2014
SPANISH TRANSLATOR & SALES ASSISTANT
The Brownsville Herald/El Nuevo Heraldo
07.2011 - 05.2012
Bachelor of Arts - Psychology
The University of Texas at Brownsville
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