Accomplished Business and Office Manager with a proven track record of enhancing team productivity and streamlining operations. Expert in Quality Management Systems and fostering customer relations, I've successfully managed budgets and maximized profitability. My leadership ensured seamless office relocations and improved audit processes, demonstrating exceptional organizational and communication skills.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Office Manager
Micropobes for Life Science Inc
05.2020 - Current
Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Enhanced team productivity by delegating tasks effectively and overseeing daily workflow.
Streamlined office operations by implementing efficient filing systems and organizational strategies.
Assisted in the recruitment process, conducting interviews and onboarding new employees to promote a seamless integration into the team dynamic.
Facilitated positive work environment, addressing employee concerns promptly and fostering culture of mutual respect.
Oversaw office budget, ensuring all expenditures were within allocated funds and identifying cost-saving opportunities.
Facilitated smooth office relocations by meticulously planning and coordinating all aspects of move.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Performed internal audits of financial and departmental operations, developing risk assessments and conducting process walkthroughs for compliance with documented processes.
Produced audit reports.
Documented recommendations to improve internal controls.
Logistics Project Manager
Paddock Swimming Pool Co
11.2012 - 04.2020
Developed strong relationships with vendors, leading to improved pricing and service levels.
Facilitated clear lines of communication throughout the organization regarding logistics processes, fostering a collaborative working environment.
Managed cross-functional teams to ensure seamless execution of logistics projects from inception to completion.
Improved warehouse efficiency with thorough organizational strategies and inventory control measures.
Boosted order fulfillment rate by identifying inefficiencies within the order processing system and implementing corrective actions accordingly.
Negotiated favorable contracts with carriers, securing competitive rates and reliable services for the organization.
Monitored project progress, identified risks and took corrective action as needed.
Warehouse Manager
DRS Technical Services
12.2011 - 05.2012
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
Cleaned and maintained warehouse in compliance with OSHA safety standards.
Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
Kept documentation and records accurate and up-to-date with latest data to prevent errors in processing or delivery.
Offered expertise in inventory management and current stock levels to internal teams and customers to facilitate accuracy and product availability.
Education
BBA - Business Administration And Management
Univalle University
Cochabamba, Bolivia
12.1994
Skills
Quality Management Systems
Auditing Techniques
Preventive Actions
Documentation Review
Audit reporting
Office 365 Security
Microsoft Teams
Customer Relations
Data Entry
Clear oral/written communication
Billing
Inventory Control
Staff Management
Certification
ISO 9001:2015 Auditor - [Timeframe]
CETEC ERP - Timeframe - Institution
Quickbooks - Timeframe- Montgomery College
Income Tax Preparation, Timeframe- Montgomery College
Timeline
Office Manager
Micropobes for Life Science Inc
05.2020 - Current
Logistics Project Manager
Paddock Swimming Pool Co
11.2012 - 04.2020
Warehouse Manager
DRS Technical Services
12.2011 - 05.2012
BBA - Business Administration And Management
Univalle University
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