Ivania Del Socorro Ortiz-Ampie
Jefferson City,MO
Summary
Dynamic professional with extensive experience in order fulfillment and customer service at Axium Plastics. Proven ability to enhance team performance through effective collaboration and innovative problem-solving. Skilled in shipping software and cash handling, consistently achieving high customer satisfaction by promptly addressing needs and ensuring accurate transactions.
Overview
21
21
years of professional experience
Work History
Packing
Axium Plastics
Jefferson, MO
08.2024 - Current
- Picking, packing, and shipping items in accordance with customer requests.
customer service
tricotextil
managua, nicaragua
03.2013 - 12.2023
- Processed customer transactions swiftly and accurately at a busy retail environment.
- Collaborated with team members to ensure smooth store operations during peak hours.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
impeller
capico
managua, nicaragua
01.2009 - 02.2012
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Identified needs of customers promptly and efficiently.
- Worked with cross-functional teams to achieve goals.
atencion al cliente
SINSA
Managua, Nicaragua
02.2005 - 06.2008
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
Education
High School Diploma -
Institute Prb. Azarias H. Pallais
Managua Nicaragua12-2004
Skills
- Order fulfillment
- Inventory management
- Shipping software
- Customer transactions
- Cash handling
- Team collaboration
Timeline
Packing
Axium Plastics
08.2024 - Current
customer service
tricotextil
03.2013 - 12.2023
impeller
capico
01.2009 - 02.2012
atencion al cliente
SINSA
02.2005 - 06.2008
High School Diploma -
Institute Prb. Azarias H. Pallais
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