Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic

Ivanis Lopez

FL,FLORIDA

Summary

Developed strong customer service and time management skills in fast-paced environment. Demonstrated ability to thrive in high-pressure situations while maintaining attention to detail and quality. Looking to transition into new field where these transferrable skills can be effectively utilized.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Host

Miller's Ale House
05.2025 - Current
  • Greeted and seated guests, ensuring a welcoming environment.
  • Managed reservations and waitlists efficiently to optimize guest flow.
  • Assisted in maintaining cleanliness and organization of dining area.
  • Communicated daily specials and menu items to enhance guest experience.
  • Ensured cleanliness in restrooms
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Opened and closed seating sections according to volume of guests.
  • Completed daily side work and opening and closing duties without fail.
  • Answered phone calls to take orders, give information and document reservations.

Crew Member

Nature's Table
04.2024 - 01.2025
  • Provided exceptional customer service by effectively communicating with guests and addressing inquiries.
  • Operated kitchen equipment safely while preparing food items according to standard procedures.
  • Maintained cleanliness and organization of workstations to ensure compliance with health regulations.
  • Assisted team members in executing daily tasks to meet operational goals efficiently.
  • Collaborated with crew members to maintain a positive team environment and improve service delivery.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Prepared salads, soups and sandwiches for customers.
  • Readied customers' take-out orders in secure bags with appropriate amounts of condiments, silverware and napkins.
  • Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
  • Checked on dining areas frequently to clean up spills, wipe down tables and restock stations.
  • Kept kitchen, counter and dining areas cleaned and sanitized.
  • Ensured food safety by rigorously adhering to sanitation standards during food preparation.
  • Achieved recognition for exceptional customer service, highlighting importance of customer interactions.
  • Assisted with financial tasks such as cash handling, drawer reconciliation, and end-of-day deposits when needed.
  • Stocked shelves to organize aisles in assigned department.
  • Ensured proper food storage protocols were followed, contributing to improved food safety measures within the establishment.
  • Ensured accurate order fulfillment with diligent attention to details while assembling meals.
  • Prepared products following restaurant, health, and safety standards and procedures.
  • Became familiar with products to answer questions and make suggestions.
  • Helped maintain a clean and welcoming dining area for customers, boosting overall satisfaction during their visit.
  • Promoted a positive work environment through effective communication and teamwork among staff members.

Barista

Foxtail Coffee
11.2023 - 03.2024
  • Prepared high-quality beverages using espresso machines and brewing equipment.
  • Maintained cleanliness and organization of workstations to ensure efficient operations.
  • Managed inventory levels by tracking supplies and placing orders as needed.
  • Implemented effective time management strategies to reduce wait times during peak hours.
  • Collaborated with team members to create a positive work environment and improve workflow efficiency.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Provided exceptional customer service, enhancing guest experiences and fostering loyalty.

Education

Associate of Arts - Business

Valencia College
Orlando, FL
05-2028

High School Diploma -

Tohopekaliga High School
Kissimmee, FL
05-2025

Skills

  • Time management
  • Friendly and outgoing
  • Team player
  • Opening and closing duties
  • Problem-solving
  • Cleanliness
  • Active listener
  • Adaptive and creative
  • Order taking
  • Safe food handling
  • Excellent memory
  • Hospitality service expertise
  • Clear communication
  • Food preparation
  • FLUENT IN English and Spanish
  • Smoothie making
  • Sandwich preparation
  • Table bussing
  • Quality control
  • Speedy and efficient
  • Positive and professional

Certification

  • ServSafe
  • Food Safety and handling, Nature's Table - 2024-2025

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Host

Miller's Ale House
05.2025 - Current

Crew Member

Nature's Table
04.2024 - 01.2025

Barista

Foxtail Coffee
11.2023 - 03.2024

Associate of Arts - Business

Valencia College

High School Diploma -

Tohopekaliga High School

Similar Profiles

CREATE PROFILE