Ivanna Agredo
Los Angeles,CA
Summary
Expert at finding win-win solutions. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Skilled in enhancing research with accuracy and precision. Dedicated to executing protocols to meet study objectives and requirements. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Enthusiastic Student with superior skills in working in both team-based and independent capacities. Bringing strong work ethic and excellent organizational skills to any setting. Excited to bring above average user skills in information technology and social media.
Overview
10
10
years of professional experience
Work History
Restaurant Hostess
Watergrill
03.2023 - 06.2024
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Answered customer questions about hours, seating, and menu information.
- Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
- Enhanced customer satisfaction by greeting and seating guests promptly upon arrival.
- Managed reservations effectively, accommodating special requests and ensuring accurate guest counts.
Student
Howard Fine Studios
09.2021 - 05.2023
- Studied and memorized scripts to learn lines and cues.
- Maintained personal appearance by meeting costume and makeup requirements.
- Rehearsed for roles alone and with fellow actors.
- Communicated characters or situations to audience through speech, body language and movement.
- Performed humorous and serious interpretations of emotions and actions using body movements, facial expressions and gestures.
- Collaborated with other actors to brainstorm ideas.
- Conveyed each character's story through speech, body language and movement.
- Worked closely with voice instructors to learn new dialects and accents for acting roles.
- Learned about characters in scripts and relationships to each other to develop role interpretations.
- Studied and rehearsed roles from scripts to interpret, learn and memorize lines.
- Used singing, dancing and musical instruments to enhance performances.
Buyer Specialist
Honda Dealership
05.2021 - 12.2022
- Entered new purchases into [Software] to keep records updated.
- Prepared agreements by organizing paperwork and establishing supplier requirements such as delivery schedules.
- Determined reasonable prices for goods by evaluating pricing proposals and financial reports.
- Applied well-developed communication, interpersonal and collaboration skills to build effective working relationships with vendors and partners.
- Juggled multiple projects and tasks to ensure high quality and timely delivery.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Persuaded vendors to pick up shipping costs of higher-end products, resulting in cost savings of $50,000.
- Negotiated with selected suppliers to obtain lowest unit cost.
Sales Representative
Honda
05.2021 - 12.2022
- Increased profitability and revenue by generating $50,000 in sales.
- Presented products and services to prospective and existing customers to meet client needs.
- Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
- Contacted new and existing customers to outline benefits of products.
- Created successful strategies to develop and expand customer sales.
- Identified customer needs to deliver relevant product solutions and promotions and meet target budgets.
- Used CRM database to track referral and appointment data.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Produced sales documents, finalized deals and filed records.
- Recruited, hired and trained new hires to optimize profitability.
Sales Assistant
VOAP, Veterans of America
01.2018 - 01.2020
- For Luis Padilla, owner
- Answered incoming telephone calls to provide store, products and services information.
- Maintained data integrity and performed routine data audits.
- Identified, inspected and corrected data entry errors.
- Adhered to company, contract and regulatory requirements when performing data management activities.
Sales Assistant
Angy Mera, Douglas Elliman
01.2014 - 01.2016
- Files Organization, prospects following up, emailing and phone calls, scheduling meetings and showings properties
- Greeting all guests in polite and friendly manner with a smile
- Clean workspace.
- Resolved problems, improved operations and provided exceptional service
- Used coordination and planning skills to achieve results according to schedule
- Learned new skills and applied to daily tasks to improve efficiency and productivity
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
- Carried out day-to-day duties accurately and efficiently
Education
Associates Degree - Theatre
Santa Monica College
Santa Monica, CA01.2022
Business Certificate. - Business Class
Coppell High School
Coppell, TX05.2019
High School Diploma -
Coppell High School
Coppell, TX2019
Skills
- Telephone and Email Etiquette
- Writing and Verbal Communication
- Persuasion Skills
- Attention to Detail
- Clear and Concise Communication
- Reliable & Trustworthy
- Friendly, Positive Attitude
- People Skills
- Team Building
- Fluent in Spanish
Languages
Spanish
Native or Bilingual
Interests
- Horseback Riding
- Enjoy hobbies that combine physical activity with outdoor exploration
- Reading
- Volunteering at local animal shelters and rescue organizations
- Hiking
- Mindfulness Practices
- Volunteering for community initiatives to give back to local communities and make a positive impact
- Offering time and support to shelters for the homeless, women, and animals
- Passionate about balancing physical health with mental and emotional wellness
Timeline
Restaurant Hostess
Watergrill
03.2023 - 06.2024
Student
Howard Fine Studios
09.2021 - 05.2023
Buyer Specialist
Honda Dealership
05.2021 - 12.2022
Sales Representative
Honda
05.2021 - 12.2022
Sales Assistant
VOAP, Veterans of America
01.2018 - 01.2020
Sales Assistant
Angy Mera, Douglas Elliman
01.2014 - 01.2016
Business Certificate. - Business Class
Coppell High School
High School Diploma -
Coppell High School
Associates Degree - Theatre
Santa Monica College
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