Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ivanna De Leon

San Antonio,TX

Summary

Punctual and loving Babysitter offering experience caring for children of all ages. Comfortable supervising special needs children and preschool ages. Responsive, dependable and vigilant with highly protective nature.

Overview

3
3
years of professional experience

Work History

Personal Babysitter

Care.com Inc
03.2022 - Current
  • Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
  • Communicated positively with children and guardians.
  • Prepared healthy, age-appropriate snacks and meals.
  • Monitored schedules to maintain sleeping, eating, and school schedules for children.
  • Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
  • Assisted children with homework assignments and special projects across different subjects.
  • Communicated with parents regarding children's progress and development, raising any issues.
  • Provided safe transportation to and from school and extracurricular activities.

Bank Sales Associate

IBC Bank
01.2021 - 08.2021
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Engaged with customers to build rapport and loyalty.
  • Solved customer challenges by offering relevant products and services.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Maintained current knowledge of evolving changes in marketplace.
  • Fostered lasting relationships with customers through effective communication and quick response, resulting in long-term loyalty and expanded client base.

Assistant

New York Life Insurance Co
03.2020 - 11.2020
  • Greeted guests in with friendliness and professionalism.
  • Assisted manager in all aspects of business operations.
  • Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
  • Worked closely with management to provide effective assistance for specific aspects of business operations.
  • Created and distributed agendas for meetings and conference calls as part of meeting preparation.
  • Opened and properly distributed incoming mail to promote quicker response to client inquiries.

Education

Bachelor of Science - Psychology

The University of Texas At San Antonio
San Antonio, TX
05.2023

Skills

  • Bilingual
  • Behavior Modification Techniques
  • Emotional Development
  • Active Listener
  • Problem solving
  • Adaptability
  • Emotional Intelligence
  • Fast Learner

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Timeline

Personal Babysitter

Care.com Inc
03.2022 - Current

Bank Sales Associate

IBC Bank
01.2021 - 08.2021

Assistant

New York Life Insurance Co
03.2020 - 11.2020

Bachelor of Science - Psychology

The University of Texas At San Antonio

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Ivanna De Leon