Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Timeline
Generic

Ivanna Guerra Cardenas

Murfreesboro,TN

Summary

Dedicated student interested in applying excellent communication and interpersonal skills to any job role. Experienced in data entry and handling money. Can quickly memorize product details and build customer relationships. Business-minded professional tackling any job task with gusto and precision. Determined Front Office Supervisor delivering exceptional service and responding to questions and inquiries quickly. Demonstrates positive attitude and readiness to adapt to different situations.

Overview

1
1
year of professional experience

Work History

Material Handler

Geodis Logistics
Lebanon, TN
11.2023 - Current
  • Prepared outgoing shipments by packaging, labeling, and loading onto delivery vehicles.
  • Collaborated with supervisors to develop efficient methods for storing goods.
  • Assisted with physical inventories as needed by counting parts accurately and quickly.
  • Investigated discrepancies between inventory records and actual stock on hand.
  • Packed merchandise into boxes and containers in preparation for safe shipment.

Store Manager

Metro by T-Mobile
Nashville, TN
05.2023 - 11.2023
  • Assisted customers in setting up new devices and transferring data from old to new devices.
  • Educated customers about their device's features and how to maximize its potential usage for productivity or entertainment purposes.
  • Maintained inventory of all product accessories including chargers and cases that were available for purchase in store or online.
  • Tracked sales trends within the industry to stay informed about the newest technologies and products available.
  • Developed strategies to maximize sales and profitability.
  • Recruited, trained and supervised new employees.
  • Organized promotional events to increase product awareness.

Room Service Server

Huttonhotel
Nashville, TN
01.2023 - 05.2023
  • Responded promptly to all requests from guests, providing assistance as needed in a friendly manner.
  • Managed accurate cash handling procedures when taking payment for orders or processing refunds.
  • Provided excellent customer service by answering questions about menu selections, dietary restrictions, and other related topics.
  • Monitored inventory levels to ensure that all necessary items were available for order fulfillment.
  • Checked all orders prior to delivering them to guest rooms for accuracy and quality control purposes.

Education

Detail Drafter

Tennessee College of Applied Technology - Murfreesboro
Murfreesboro, TN

Skills

  • Order Picking
  • Barcode scanning
  • Warehouse Organization
  • Store Merchandising
  • Budget Administration
  • POS Systems
  • Customer Service Management
  • Dining room services coordination
  • VIP services
  • Coffee and Tea Service

Affiliations

  • volleyball player since i was a teenager

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Material Handler

Geodis Logistics
11.2023 - Current

Store Manager

Metro by T-Mobile
05.2023 - 11.2023

Room Service Server

Huttonhotel
01.2023 - 05.2023

Detail Drafter

Tennessee College of Applied Technology - Murfreesboro

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Ivanna Guerra Cardenas