Manage full-lifecycle relationships for major technical enterprise accounts, including J&J MedTech, Marvell, Archer Aviation, while expanding new growth opportunities.
Develop strategic partnerships that address client’s technical gaps and implement resource solutions, promoting long-term retention.
Collaborate closely with cross-functional delivery teams to align specialized technical talent with complex client project scopes.
Station Manager
Enterprise Mobility (Enterprise/ National/ Alamo)
San Jose International Airport, CA
12.2023 - 03.2025
Cultivated strategic relationships with corporate clients and business accounts to enhance business growth.
Lead comprehensive training programs for rental agents, focusing on service excellence and sales techniques to exceed branch performance targets.
Operational management: Assisted in overseeing a rental fleet of 3000+ vehicles, ensuring vehicles were properly maintained, cleaned, and ready for customers.
Analyse branch performance metrics using Key Performance Indicators (KPIs) to enhance operational efficiency, focusing on fleet utilization, revenue growth, and customer satisfaction benchmarks.
Management Trainee
Enterprise Mobility
San Jose, CA
02.2023 - 11.2023
Recognized as a 2x Top Performer in the Region, and 3x Individual Champion for Sales and Service in the Area.
Education
Bachelor of Arts - Communication Studies
San Francisco State University
San Francisco, CA
2022
Skills
Account management
Customer service
Cross-functional collaboration
Client relations
Strategic planning
Business development
Certification
TESOL Certificate, Teaching English to Speakers of Other Languages - International Open Academy
Omnichannel Marketing Virtual Experience Program on Integrated Marketing Strategies - Lululemon
Additional Experience
Tutu School - Dance InstructorJan 2022 - Sept 2022
YMCA of Silicon Valley - Member Services Representative Sept 2019 - March 2020
Abercrombie & Fitch Co. - Brand Representative May 2018 - July 2019
Business Development Manager – International Trade at Blu Logistics / Rhenus Logistics LATAMBusiness Development Manager – International Trade at Blu Logistics / Rhenus Logistics LATAM