Ivanna Mujica
Haslet
Summary
Dynamic technician with a proven track record at Advanced Eye Clinic, excelling in problem-solving and customer service. Skilled in laboratory techniques and employee training, I foster team collaboration to enhance productivity and ensure high customer satisfaction. Committed to delivering exceptional service while effectively managing time and resources.
Overview
3
3
years of professional experience
Work History
Technician
Advanced Eye Clinic
Fort Worth
04.2024 - Current
- Operated equipment and machinery according to safety guidelines.
- Completed scheduled appointments on time to drive quality service.
- Ran tests on newly repaired machinery and equipment to confirm proper functionality.
- Worked effectively in team environments to make the workplace more productive.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Food Server
Cheddars Scratch Kitchen
Fort Worth
04.2023 - Current
- Collaborated with management to host special events and caterings, ensuring guest satisfaction.
- Replenished supplies such as napkins, utensils, sauces. throughout shift as needed.
- Welcomed guests with personable attitude and brought beverage orders while reviewing menu options.
- Managed multiple tables simultaneously while maintaining high standards of customer service.
- Informed customers of daily specials and signature menu items.
- Addressed and resolved customer complaints with a positive attitude, ensuring guest satisfaction.
- Calculated charges, issued table checks, and collected payments from customers.
- Checked on customers during their meal to ensure they were satisfied with their dining experience.
Team Member
Everbowl
Southlake
08.2024 - 01.2025
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Shift Lead
Bahama Bucks
Fort Worth
05.2022 - 05.2024
- Trained new employees on company policies, operational procedures, and customer service standards.
- Maintained positive working relationship with fellow staff and management.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.s
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Central High School
Fort Worth 05-2024
Associate of Science - Biology
Tarrant County College
Fort Worth Skills
- Problem solving
- Employee training
- Customer service
- Team collaboration
- Time management
- Laboratory techniques
- Customer interaction
- Distribution of goods
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Team Member
Everbowl
08.2024 - 01.2025
Technician
Advanced Eye Clinic
04.2024 - Current
Food Server
Cheddars Scratch Kitchen
04.2023 - Current
Shift Lead
Bahama Bucks
05.2022 - 05.2024
High School Diploma -
Central High School
Associate of Science - Biology
Tarrant County College
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