Ivanna Novoa
Centereach,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Willingness to continue learning and growing professionally.
Overview
17
17
years of professional experience
Work History
Clinical Research Coordinator, Regulatory
NYCBS Research Dept.
01.2022 - Current
- Provide regulatory support to investigators and research staff from start up through maintenance of a study
- Organize, scan, file and maintain regulatory documents both on paper and electronically
- Track and maintain credentials for all research staff and providers
- Communicate with sponsors during all parts of the study process
- Complied with research protocols by providing ongoing quality control audits.
- Assist in IRB tasks when needed
- Maintain electronic Florence platform up to date and organized for the site, train staff on the platform.
- Prepare and maintain regulatory documents for clinical trial submissions.
- Prioritized project-related tasks to efficiently complete essential tasks.
- SIV oversight for site
Patient Service Representative/Contractor (Per Diem)
Zoll Medical Equipment
01.2019 - 05.2024
- Train and fit patient with wearable cardiac defibrillator (LifeVest)
- Pick up equipment and return to company
- Follow up with patients to re-measure or help with device issues in the hospital and patient homes
- Onboard new PSRs.
Medical Assistant/Surgical Coordinator
St. Catherine Hospital/Michael Weber, MD
05.2016 - 12.2021
- Take vitals on patients (blood pressure, EKGs, etc.)
- Coordinate and book outpatient surgeries with hospitals and patients
- Performance improvement data collection and reporting
- Triage patient calls when needed including translating, prior authorizations, scheduling
- Holter and cardiac telemetry monitor hook ups, interrogation of pacemakers/ICDs
- Edit doctor’s consult letters and route to referring doctors
- Inventory of clinical supplies and order as needed
- Act as a back up to the office manager.
Patient Care Specialist
Stony Brook Pain Management
01.2014 - 04.2016
- Kept detailed records of patient vitals at the start of each appointment for blood pressure, heart rate and pulse ox
- Prior authorizations for medications
- Contacted patients to make appointments, follow up after procedure
- Stocked rooms and ordered supplies
- Toxicology testing.
Patient Care Technician
Stony Brook Cardiology
04.2012 - 01.2014
- Performed and recorded patient EKG’s, heart rate and blood pressure
- Accurately filed patient information into appropriate charts
- Maintained the stock of equipment for the office.
Medical Assistant/Surgical Coordinator
Premier Surgical
08.2011 - 04.2012
Medical Assistant (Temporary)
Industrial Medicine Assoc.
02.2011 - 07.2011
Medical Assistant
Dr. Peter Longo
05.2007 - 12.2010
Education
Bachelors of Science in Health Administration -
St. Joseph’s College
Patchogue, NY05.2021
Associates of Arts in Liberal Arts- General Studies - undefined
Suffolk Community College
Selden, NY05.2019
Medical Assistant Program-Certification - undefined
Sanford Brown Institute
Garden City, NY12.2006
Skills
- Documentation Management
- Meeting Coordination
- Records Maintenance
- Good Clinical Practices
- Research SOPs understanding
- Training and mentoring
- Attention to Detail
- Multitasking Abilities
- Time management abilities
- BLS Certified
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Research Coordinator, Regulatory
NYCBS Research Dept.
01.2022 - Current
Patient Service Representative/Contractor (Per Diem)
Zoll Medical Equipment
01.2019 - 05.2024
Medical Assistant/Surgical Coordinator
St. Catherine Hospital/Michael Weber, MD
05.2016 - 12.2021
Patient Care Specialist
Stony Brook Pain Management
01.2014 - 04.2016
Patient Care Technician
Stony Brook Cardiology
04.2012 - 01.2014
Medical Assistant/Surgical Coordinator
Premier Surgical
08.2011 - 04.2012
Medical Assistant (Temporary)
Industrial Medicine Assoc.
02.2011 - 07.2011
Medical Assistant
Dr. Peter Longo
05.2007 - 12.2010
Bachelors of Science in Health Administration -
St. Joseph’s College
Associates of Arts in Liberal Arts- General Studies - undefined
Suffolk Community College
Medical Assistant Program-Certification - undefined
Sanford Brown Institute
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