Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
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Ivano Mavangira

Irvine,CA

Summary

Personable Fine Dining Server with in-depth knowledge of menu items, ingredients and wine pairings. Hospitable and welcoming individual offering 7 years of hands-on experience serving patrons in upscale restaurants in

Laguna Beach and Maryland. Polished in appropriately setting silverware, glassware and napkins and preparing tableside menu items. Customer-oriented individual possessing excellent memorization and customer service skills.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Culinary Server

Larsen & Fin Resturant
Laguna Beach, CA
02.2023 - Current

  • Greeted guests and provided menus.
  • Took orders from customers accurately and in a timely manner.
  • Monitored dining room for cleanliness and proper set-up at all times.
  • Responded efficiently to guest inquiries and complaints in a professional manner.
  • Accurately recorded orders on cash register and point-of-sale system.
  • Performed opening and closing duties such as setting up the dining area, restocking supplies..

Restaurant Food Server

Carolina Kitchen
Hyattsville, MD
01.2020 - 01.2023
  • Checked identification to verify if guests meet minimum age to legally purchase or consume alcoholic beverages.
  • Brought wine selections to tables with appropriate glasses and poured for customers.
  • Took reservations and to-go orders to streamline process for both customer and restaurant.
  • Restocked bar items such as napkins, straws, cups and glassware as necessary.
  • Provided superior customer service by anticipating guests' needs and responding promptly to their inquiries.
  • Organized special events such as banquets, parties or buffets for customers according to their requirements.

Education

Associate of Arts - Psycology

Irvine Valley College
Irvine, CA

Skills

  • Point of sale systems
  • Party service experience
  • Adaptive Learning
  • Upscale dining expertise
  • Reservation Management
  • Upselling skills
  • Wine Knowledge
  • Conflict and Complaint Resolution
  • Table Monitoring and Turnover
  • Teamwork and Collaboration
  • Analytical Thinking
  • High-volume dining
  • Food And Beverage Operations
  • Exceptional customer service
  • Order Accuracy

Certification

  • TIPS
  • SEVSAFE
  • ABC

References

References available upon request.

Timeline

Culinary Server

Larsen & Fin Resturant
02.2023 - Current

Restaurant Food Server

Carolina Kitchen
01.2020 - 01.2023

Associate of Arts - Psycology

Irvine Valley College

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Ivano Mavangira