IVANOSKA ALDAMA
Richmond
Summary
Human Resources and Payroll agent with total focus in the completion of the required tasks. Sales manager recruiting activities that include full circle hiring procedures, training and development for new hires and ease of company culture adaptation.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Assistant
Home Restorer P&G
02.2021 - Current
- Increased efficiency by implementing new processes and providing administrative support to management.
- Streamlined office operations for enhanced productivity with organized filing systems and task prioritization.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
Sales Manager
Continental Smart Solutions
01.2019 - 01.2021
- Full circle Talent Acquisition
- New Employee Training and Development Customer Service and Solutions
- Sales Advertising Content and Implementation
- Worked closely with Financial Institutions for a customer Satisfaction
Sales Manager
Aquaworld Systems
06.2018 - 12.2018
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Coached and counseled sales personnel, assisting with individual selling efforts and helping sales representatives reach targets.
- Identified, hired and trained highly-qualified staff by teaching best practices, procedures, and sales strategies.
Sales Representative
Metro Pcs
04.2017 - 05.2018
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Cash Handling
Sales Representative
Aquaword Systems
11.2016 - 03.2017
- Direct Customer Sales B2B Sales
- Customer Service and Satisfactions Sales
- Record and Predict Delivery
- Increased sales revenue by identifying and targeting high-potential customers.
Human Resources Agent
International Airport of Falcon
03.2013 - 10.2016
- Personnel Recruitment and Selection Payroll
- Bookkeeping
- Work Closely with High Management
Education
AS Management Operations -
University of Falcon
2013
High School -
U.E.A. Simon Bolivar
01.2009
Skills
- Great communication skills
- Bilingual (Spanish - English)
- Organized Leadership Skills
- Task Completion Focus
- Detail Oriented Problem Solving
- Microsoft Excel - Advanced
- Microsoft Word - Advanced
- Social Media - Intermediate
- Canva Pro - Intermediate
Languages
Spanish
Native or Bilingual
English
Full Professional
Certification
Life, Accident, Health and HMO License.
Timeline
Assistant
Home Restorer P&G
02.2021 - Current
Sales Manager
Continental Smart Solutions
01.2019 - 01.2021
Sales Manager
Aquaworld Systems
06.2018 - 12.2018
Sales Representative
Metro Pcs
04.2017 - 05.2018
Sales Representative
Aquaword Systems
11.2016 - 03.2017
Human Resources Agent
International Airport of Falcon
03.2013 - 10.2016
AS Management Operations -
University of Falcon
High School -
U.E.A. Simon Bolivar
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