IVEL MEDINA
Humble,TX
Summary
Administrative Manager with a focus on HR operations and compliance. Effectively managed the full employee lifecycle, ensuring adherence to employment laws and company policies. Demonstrated commitment to operational excellence through efficient administrative coordination and support in fast-paced environments.
Overview
20
20
years of professional experience
Work History
Administration Manager
Raphael Industries Inc
West Allis, USA
02.2024 - 04.2026
- Led HR and administrative operations, ensuring compliance with employment laws, company policies, and regulations.
- Managed full employee lifecycle: recruiting support, onboarding, benefits administration, training records, and personnel files.
- Served as HR partner on employee relations, documentation, performance management, and disciplinary actions.
- Conducted internal investigations, maintained records, and represented organization during audits and hearings.
- Oversaw payroll support, accounts payable/receivable, invoicing, check processing, and bank reconciliations using QuickBooks.
- Monitored cash flow, prepared financial/operational reports, and collaborated with executive leadership on financial planning.
Administrative Coordinator | HR & Office Operations Support
Hubbell-R.W. Lyall (Manpower)
New Berlin, USA
10.2017 - 03.2023
- Coordinated daily administrative and front-office operations, serving as key contact for employees, clients, and vendors.
- Assisted onboarding 2–3 new hires weekly, coordinating interviews, orientations, and documentation.
- Managed scheduling, meetings, calendars, and training sessions across departments.
- Maintained confidential HR records, staff directories, and document management systems.
- Oversaw office operations, including supply inventory, vendor coordination, and equipment maintenance.
QA Analyst / Assembler / Packager
Staff Works
West Allis, USA
07.2014 - 10.2015
- Maintained product quality standards and ensured workflow efficiency.
- Assembled products and monitored process checks while following safety protocols.
Dispatcher
Time Warner Cable
Milwaukee, USA
07.2013 - 07.2014
- Directed dispatching and tracking for 5–10 fleet vehicles, managing 50–100 calls daily.
- Maintained detailed physical and electronic records and oversaw subordinate staff scheduling.
Customer Service Representative
JCP Logistic Center
Milwaukee, USA
05.2011 - 05.2013
- Tracked customer interactions and complaints via CRM; resolved escalated issues efficiently.
- Maintained high customer satisfaction through proactive problem-solving.
Lead Marketing Associate
Bloom Marketing
Bloomington, USA
04.2006 - 10.2007
- Supervised and mentored marketing associates, analyzing reports to optimize strategies and drive revenue growth.
- Coordinated client communications and appointments to enhance support for marketing initiatives.
Education
Associate’s Degree - Human Resource Management
Milwaukee Area Technical College
Milwaukee, WI06-2026
Skills
- Office Management
- Administrative Leadership
- HR Support
- Onboarding
- Training
- Performance Tracking
- Process Improvement
- Workflow Optimization
- Schedule Coordination
- Scheduling Software
- Microsoft Office Suite
- Microsoft Office Proficiency
- Office Software Proficiency
- HRIS
- CRM
- Cross-Functional Collaboration
- Team Mentorship
- Multitasking
- Prioritization
- Fast-Paced Environments
- Communication Skills
- Scheduling Software
Languages
Spanish
Limited
Timeline
Administration Manager
Raphael Industries Inc
02.2024 - 04.2026
Administrative Coordinator | HR & Office Operations Support
Hubbell-R.W. Lyall (Manpower)
10.2017 - 03.2023
QA Analyst / Assembler / Packager
Staff Works
07.2014 - 10.2015
Dispatcher
Time Warner Cable
07.2013 - 07.2014
Customer Service Representative
JCP Logistic Center
05.2011 - 05.2013
Lead Marketing Associate
Bloom Marketing
04.2006 - 10.2007
Associate’s Degree - Human Resource Management
Milwaukee Area Technical College