Ivelise De La Rosa
Wilkes-Barre,PA
Summary
Counselor and Social Services provider with over 10 years of experience supporting individuals, families and communities with their personal and social needs. Experience encompasses rehabilitation, social counseling, and case management. Pursuing an opportunity in an institution where my education and skills can contribute to the well-being and growth of its community.
Overview
18
18
years of professional experience
Work History
UAC Specialized Case Manager Specialist
Compass Connections
03.2023 - Current
- Respond sensitively and competently to the service population’s cultural and socio-economic characteristics
- Work collaboratively with other staff members, service providers and professionals
- Provide crisis intervention according to training provided by Compass Connections when needed to maintain a safe environment
- Independently coordinate referrals, service planning and documentation of services for assigned caseload
- Act as a liaison with stakeholders, including legal providers and immigration court
- Accept crisis calls and provide support to families in crisis
- Participate in weekly face to face or phone supervision with the supervisor
- Conduct comprehensive assessments, develop treatment plans, and make independent decisions in the field regarding the safety and well-being of assigned children and families
- Meet all deadlines required by program supervisor and federal partners
- Communicate effectively in writing and verbally in English and Spanish.
UAC Clinician
National Youth Advocate Program (NYAP)
05.2021 - 03.2023
- Provide individual therapy and group counseling to Unaccompanied Children, ages 3-17
- Administer required behavioral and mental health assessments for UCs
- Provide therapy during traditional and non-traditional hours including weekends and evenings
- Coordinate services for each UC in conjunction with Case Manager
- Provide short-term trauma-sensitive treatment planning and delivery for all UC
- Also, provide assessment to these assigned youth while maintaining professionalism in all areas, including confidentiality
- Develop and Provide Prevention of Sexual Abuse (PSA) presentation, information of how to report it, provide emotional support to UCs and review of SA/SIRs
- Ensure that all processes and policies are adhered to ensure sexual abuse and sexual harassment concerns are addressed as per policy and contractual compliance obligations
- Provide training and consultation to staff and assist in the implementation and monitoring of quality assurance / quality improvement plans; utilization reviews; licensing standards; accreditation; certification requirements and contract compliance
- Provide feedback to managers and supervisors to address the quality and appropriateness of services and promotes opportunities to improve service delivery.
UAC Clinician
Cayuga Centers Home for Children
07.2014 - 07.2020
- Provide individual therapy and group counseling to Unaccompanied Children, ages 3-17
- Administer required behavioral and mental health assessments for UCs
- Provide therapy during traditional and non-traditional hours including weekends and evenings
- Coordinate services for each UC in conjunction with Case Manager
- Provide short-term trauma-sensitive treatment planning and delivery for all UC
- Also, provide assessment to these assigned youth while maintaining professionalism in all areas, including confidentiality
- Develop and Provide Prevention of Sexual Abuse (PSA) presentation, information of how to report it, provide emotional support to UCs and review of SA/SIRs
- Ensure that all processes and policies are adhered to ensure sexual abuse and sexual harassment concerns are addressed as per policy and contractual compliance obligations
- Provide training and consultation to staff and assist in the implementation and monitoring of quality assurance / quality improvement plans; utilization reviews; licensing standards; accreditation; certification requirements and contract compliance
- Provide feedback to managers and supervisors to address the quality and appropriateness of services and promotes opportunities to improve service delivery
- Assisted and act as Lead Clinician when needed
- Develop and facilitate support group for Foster Parents.
Bilingual Therapist
Family Ties
11.2017 - 02.2019
- Assesses individual/family needs and provides direct in-home, clinical treatment/therapeutic counseling to children, adolescents, parents/guardians
- Develops treatment plans; implements interventions; reviews outcomes; revisits/revises strategies as appropriate
- Engages client, supports, caregivers and other key participants in active, change-oriented treatment by identifying and overcoming barriers to engagement
- Collaborates with all relevant internal/external systems/participants to ensure buy-in and cooperation, and to maximize effectiveness throughout treatment.
Waiver Service Provider
Abbott House
07.2012 - 03.2015
- Report to Supervisor; responsible for educating and training family members and/or caregivers on how to better support the needs of the children under their care
- Successfully implemented and applied programs for families/caregivers to be self-sufficient in caring for their children at home and in their community
- Provided counseling to families, children, and caregivers to help them cope with their distresses and in difficult times of crisis
- Support individuals with developmental disabilities to allow them to be self-sufficient with their daily activities, socializing and adapting to their surroundings.
Managing Director
The Way To "K" Preschool
03.2009 - 11.2012
- Childcare facility owner
- Responsible for providing exceptional childcare and education to infants and toddlers from the community
- Fostered independence and development of individual talents, physical, emotional, social and intellectual skills
- Management the facilities and staff; inventory control, accounts receivables/payable.
Graduate School Counseling Intern
Inwood Academy for Leadership
- 06.2012
- Provided individual and group counseling services to at-risk adolescents
- Developed educational and behavioral goals and assessed and developed interventions to manage children’s maladaptive behaviors in the classroom setting
- Counseled IEP students to comply with the state mandate.
Intensive Preventive Caseworker (MST Model)
The Children’s Village
08.2008 - 03.2009
- Conducted Intakes/Assessments to identify and engage key participants in solving issues with children and their academic progress
- Developed analysis of problem behaviors within the ecological context
- Successfully coordinated with other service providers and corresponding systems crisis intervention methods to support the community.
Domestic Violence Counselor
My Sister’s Place
11.2007 - 08.2008
- Provided counseling and shelter placement for families impacted by domestic violence
- Conducted home visits, attended court appearances, and served as liaison with community resources.
Lead Instructor
Association for Retarded Citizens
08.2006 - 08.2007
- Daily supervision of staff and client programs; evaluations and assessment of individual client plans and data collection, program plans and client skill development.
Education
Certificate of Advanced Study in Mental Health -
Alfred University
05.2015
Masters of Science in Education -
Alfred University
05.2012
Bachelor of Science in Human Services -
Boricua College
05.2005
Skills
- Bilingual English/Spanish with excellent communication skills in both languages
- CPR/First Aid Certified
- Knowledge of ACS Connection and CARES Systems
- CPI Certificate
- NYS Guidance Counselor, Provisional Certificate
- Active
- UAC Portal
Timeline
UAC Specialized Case Manager Specialist
Compass Connections
03.2023 - Current
UAC Clinician
National Youth Advocate Program (NYAP)
05.2021 - 03.2023
Bilingual Therapist
Family Ties
11.2017 - 02.2019
UAC Clinician
Cayuga Centers Home for Children
07.2014 - 07.2020
Waiver Service Provider
Abbott House
07.2012 - 03.2015
Managing Director
The Way To "K" Preschool
03.2009 - 11.2012
Intensive Preventive Caseworker (MST Model)
The Children’s Village
08.2008 - 03.2009
Domestic Violence Counselor
My Sister’s Place
11.2007 - 08.2008
Lead Instructor
Association for Retarded Citizens
08.2006 - 08.2007
Graduate School Counseling Intern
Inwood Academy for Leadership
- 06.2012
Certificate of Advanced Study in Mental Health -
Alfred University
Masters of Science in Education -
Alfred University
Bachelor of Science in Human Services -
Boricua College
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